Ward Clerk- INTERNAL

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 19,000 - 23,000; Part time

Job summary

Glan Clwyd Hospital in North Wales is seeking a Ward Clerk to join our team, delivering efficient clerical support on the Ward and assisting patients, relatives and staff.

The role requires Welsh language skills and good organisational abilities; previous Ward Clerk experience and WPAS knowledge are desirable, with full training provided.

Part-time 22.5 hours across Wednesday to Friday; join the NHS and support local communities.

Qualifications

• Welsh language skills are essential for this post.
• Experience as Ward Clerk or clerical support in healthcare desirable.
• Good organisational skills and professional telephone manners are required.

Responsibilities

• Be the first point of contact for patients, relatives and visitors to the Ward.
• Provide efficient clerical support to nursing staff on the Ward.
• Maintain confidentiality and respond courteously to enquiries regarding patient care.
• Full training provided for WPAS.

Skills

Welsh language

Telephone manners

Organisational skills

Professional communication

Education

Good standard of education

Tools

WPAS

Job description

Job Overview

An exciting opportunity has arisen for a Ward Clerk to join the Team at Glan Clwyd Hospital.

To work as a member of a team providing an efficient and comprehensive clerical support service for the Ward thereby supporting the delivery of high quality service to patients and staff within the Department.

This is a great opportunity to work in and part of the NHS and support your communities with their Health Care.

We have two ward clerk positions available. 1 x 22.5 Hours Wednesday - Friday 07.30: 15.30

Main duties of the job

The ability to speak Welsh is essential for this post.

The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward.

Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care.

Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organ