Ward Clerk

NHS Professionals; Loxhore; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support from NHSP team

Multi-locational work across Trusts

Bank shift portal (My Bank)

Ad hoc or longer-term placements

Training and development opportunities

Holiday allowance accrual

Stakeholder pension scheme

Job summary

NHS Professionals is seeking a Ward Clerk for North Devon District Hospital in Barnstaple, Devon. The role supports Intensive Care and High Dependency Units, handling administrative tasks, reception duties and coordination of follow-up appointments.

You will work 37.5 hours per week, Monday to Friday, 8am-4pm. Duration is 4 weeks with possible extension. Experience with EPIC and minute taking is desirable.

Qualifications

• Ward Clerk experience is required and preferable.
• Experience using EPIC patient management software.
• Experience taking minutes for meetings or ward rounds.
• Experience booking and coordinating clinical appointments.

Responsibilities

• Organise workload and manage administrative tasks for the Intensive Care unit.
• Perform reception duties as first point of contact for ward/organisation.
• Signpost patients and MDT members and provide non-medical information.
• Manage ward environment for ICU and HDU to maintain calm environment.
• Possess some independence in workload and delegation within the MDT.
• Assist in discharge/transfer planning pathways for patients.
• Oversee ward resources and budget within Trust policies.
• Help develop administrative systems for new working methods.
• Organise ward meetings and educational events, including minutes.
• Assist in recruitment admin, sickness management and HR file upkeep.
• Coordinate ICU follow-up clinic activities and attendees.
• Organise and book Intensive Care follow-up appointments and record outcomes.
• Complete Critical Care network data inputs as required.
• Contribute to governance data within the unit.
• Interact with Southwest Critical Care Network as required.

Skills

Ward Clerk experience

EPIC experience

Minute taking experience

Booking clinics experience

Tools

EPIC software

Job description

Job Title: Ward Clerk

Trust Location: Royal Devon University Healthcare NHS FT

Location: North Devon District Hospital, Raleigh Park, Barnstaple, Devon, EX31 4ST

Working Pattern: 37.5 hours per week, Mon - Fri, 8am - 4pm

Duration: 4 Weeks - Could be Extended

Key Duties and Responsibilities

• The post holder is responsible for organising their own workload and managing all administrative tasks associated with the Intensive Care unit.
• To undertake reception duties as the first face and voice of the ward/Organisation and demonstrate professionalism and compassion whilst adhering to Trust confidentiality policy.
• To signpost patients, public, all MDT members and provide non-medical information and advice.
• To manage the ward environment around the two areas, Intensive Care and High Dependency Unit to provide a calm and peaceful environment.
• The post holder may not receive daily supervision and should be able to take some responsibility for their work and that of others.
• To work within the MDT to progress the planned discharge/transfer pathways of patients.
• To be responsible for the management and ordering of ward resources in the most effective and efficient way, under the Trust Financial SFI, against the ward budget.
• Involved in the development of administrative systems to support new ways of working.
• To take responsibility for the organisation and minutes of ward meetings and educational events as required.
• To assist in the administrative duties associated with the recruitment of staff, Sickness management, maintain personnel files and Hr matters.
• The coordination, daily organisation and administration for all in patient activities and attendees for ICU follow up Clinic.
• Organising and booking appointments for Intensive Care follow-up clinic and recording outcomes.
• To complete Critical Care network data inputs as required.
• To assist in the production of governance data within the unit.
• Interact with the Southwest Critical Care Network as required.

You’ll learn the following whilst working at the trust

1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

You’ll have the following skills/experience

• Ward Clerk experience
• EPIC experience
• Minute taking experience
• Booking clinics experience

NHS Professionals benefits

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.