Ward Clerk

NHS; Rochdale; On-site; GBP 25,000; Part time

Job summary

A leading healthcare provider is seeking a part-time Ward Clerk to join their team at Rochdale Infirmary. Responsibilities include answering calls, directing patients, and managing medical records. The ideal candidate will have good knowledge of PC applications, excellent interpersonal skills, and the ability to work under pressure. This role offers a competitive salary, flexible working opportunities, and the chance to contribute to the health and wellbeing of the community.

Benefits

Competitive benefits package

Flexible working opportunities

Protected hours for health and wellbeing activities

Qualifications

• Good knowledge and experience of PC based applications.
• High degree of accuracy and attention to detail.
• Ability to maintain confidentiality and apply data protection principles.

Responsibilities

• Answering calls regarding advice and referrals.
• Directing patients to the correct department/member of staff.
• Filing and admin responsibilities.
• Completion of online information systems updating patient medical records.

Skills

Knowledge of PC based applications (Microsoft Office)

Interpersonal skills

Ability to work under pressure

Education

National Care Certificate (or willingness to complete)

Job description

Job Summary

We are pleased to offer a vacancy for a part time, Band 2 Ward Clerk to work at Rochdale Infirmary.

Main duties

• Answering calls regarding advice and referrals
• Directing patients to the correct department/member of staff to deal with the issue.
• Filing and admin responsibilities
• Completion of online information systems, which update patient medical records

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values – care, appreciate and inspire – to join our team.

Benefits

By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work‑life balance.

Pay & Contract

Band 2 – £24,465 a year pro rata, per annum – Permanent – Part‑time – Reference number 236-RCO-AC360-25

Location

Rochdale Infirmary, Whitehall street, Rochdale, OL12 0NB

Qualifications

Essential

• Good knowledge and experience of PC based applications i.e. Microsoft Office
• Achievement of National Care Certificate (willingness to complete)
• High degree of accuracy and attention to detail
• Good interpersonal skills dealing with enquiries in person and by telephone
• To work flexibly as a member of a team and be willing to offer support to colleagues
• To deal effectively with people at all levels from a broad range of organisations
• Ability to work under pressure and adhere to deadlines, prioritising and organising your workload where appropriate
• Ability to maintain confidentiality and apply data protection principles

Desirable

• Keyboard skills
• Previous experience of working in a hospital/clinic setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.