Ward Clerk

HCA Healthcare UK; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider seeks a Ward Clerk for London Bridge Hospital. The role involves providing administrative support to the Orthopaedic ward, ensuring high-quality service to patients and visitors. Ideal candidates will have previous healthcare admin experience and excellent communication skills. Join a team committed to exceptional care and enjoy flexible benefits including private healthcare and generous holiday options.

Benefits

25 days holiday each year

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Cycle to Work scheme

Group Life Assurance

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discount

Flexible health and lifestyle benefits

Qualifications

• Experience in a healthcare administrative role required.
• Excellent communication skills essential.

Responsibilities

• Provide reception/administrative service to support the Orthopaedic ward.
• Meet and greet patients, answer telephone enquiries.
• Make bookings for appointments and clinical investigations.

Skills

Communication

Computer literate

Education

Previous admin experience within a healthcare setting

Job description

Ward Clerk

London Bridge Hospital

Full time, 37.5 per week

Monday – Friday, 08.00 – 16.00

Permanent

We have an exciting opportunity for a Ward Clerk to join London Bridge Hospital. You will provide a reception/administrative service to support the Orthopaedic ward to deliver a high quality service to clients.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Admin team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you'll do:

• Meet and greet patients, visitors, consultants and staff and deal with their enquiries in accordance with world class standards

• Answer telephone enquiries, referring where appropriate

• To make bookings for consultant appointments and clinical investigations

• To register patients and enter charges on to computer system

• Support and on some occasions work on other units as indicated in the absence of ward clerks

• Administrative support to Unit Manager and Sisters

• Take minutes, prepare minutes and agenda for Meetings

What you'll bring:

• Previous admin experience within a healthcare setting

• Excellent communication skills

• Computer literate

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Ward Clerk you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you

• Private Healthcare Insurance for treatment at our leading hospitals

• Private pension contribution which increases with length of service

• Season Ticket Loan and Cycle to Work scheme

• Group Life Assurance from day one

• Critical illness cover

• Enhanced Maternity and Paternity pay

• Corporate staff discount for all facilities including Maternity packages at The Portland

• Comprehensive range of flexible health, protection and lifestyle benefits to suit you

• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual

• Kindness and compassion: We treat people with kindness and compassion

• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness

• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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