Ward Administrator & Patient Flow Coordinator

University Hospitals Sussex NHS Foundation Trust (279); Worthing; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in the UK is seeking a Ward Administrator for Burlington ward, Worthing Hospital. This role requires effective clerical support to facilitate the smooth running of the ward, including answering phones, managing patient information, and assisting with discharges. Ideal candidates will have NVQ Level 3 or equivalent, alongside skills in IT, customer service, and clerical duties. Experience within the NHS is highly valued, and applicants must have the right to work in the UK.

Qualifications

• NVQ Level 3 or equivalent experience.
• IT skills using Word and Excel.
• Customer service or patient-facing experience.

Responsibilities

• Provide clerical support for the smooth running of the ward.
• Answer telephone and assist patients, visitors, and staff.
• Manage patient property and direct communications.

Skills

IT skills using Word and Excel

Customer service or patient-facing experience

Clerical experience

Experience dealing with difficult situations

Previous NHS experience

Education

NVQ Level 3 or equivalent experience

Job description

A healthcare provider in the UK is seeking a Ward Administrator for Burlington ward, Worthing Hospital. This role requires effective clerical support to facilitate the smooth running of the ward, including answering phones, managing patient information, and assisting with discharges. Ideal candidates will have NVQ Level 3 or equivalent, alongside skills in IT, customer service, and clerical duties. Experience within the NHS is highly valued, and applicants must have the right to work in the UK.