Ward Administrator - Patient Care & Admin (Part-Time)

Spire Healthcare Limited; Southampton; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

35 days annual leave

Pension

Private medical insurance

Wellbeing screening

Life assurance

Job summary

Spire Southampton Hospital is seeking an experienced Ward Administrator on a part-time permanent basis to support ward operations for patients, visitors and staff. The role involves providing administrative support, greeting and assisting customers, handling telephone inquiries and maintaining accurate patient notes and documentation.

The successful candidate will have strong attention to detail, excellent communication skills and the ability to work across departments, including liaising with

Qualifications

• Previous administrative experience in a similar role is desirable.
• Excellent attention to detail and accuracy.
• Strong customer service skills with a professional approach.
• Good verbal and written communication abilities.
• Reliable team player who can work across departments.

Responsibilities

• Provide administrative support to ensure smooth ward operations for patients, visitors and staff.
• Greet and deliver a professional customer-focused service to patients, consultants and visitors.
• Answer telephone inquiries efficiently and courteously.
• Provide clear, concise information to enquiries and liaise with Catering for patient/visitor refreshments.
• Inform insurance companies if extended length of stay is required and manage patient notes filing.

Skills

Administration

Customer service

Attention to detail

Communication

Team player

Telephone handling

Microsoft Office

Tools

Microsoft Office

Job description

Spire Southampton Hospital is seeking an experienced Ward Administrator on a part-time permanent basis to support ward operations for patients, visitors and staff. The role involves providing administrative support, greeting and assisting customers, handling telephone inquiries and maintaining accurate patient notes and documentation.

The successful candidate will have strong attention to detail, excellent communication skills and the ability to work across departments, including liaising with