Ward Administrative Specialist - Patient Flow & Support

The Methodist Church in Britain; Oxford; On-site; GBP 21,000 - 24,000; Full time

Job summary

The Ward Clerk position is based on the wards at Horton General Hospital, part of Oxford University Hospitals NHS Foundation Trust. The role provides confidential administrative and clerical support to the ward team, ensuring systems are up to date to support patient care from admission to discharge.

Successful candidates will have experience handling difficult situations, excellent communication skills, and strong IT literacy with MS Word, Excel, Outlook and PowerPoint.

Qualifications

• Good general education.
• Experience in dealing with difficult and challenging situations.
• Developing and implementing admin systems.
• Previous secretarial and admin experience.
• Excellent interpersonal and communication skills, dealing sensitively and confidentially with a diverse range of people.

Responsibilities

• Provide confidential administrative and clerical support to the ward team, to departmental and Trust standards.
• Keep the ward organised and ensure systems and processes are up to date to support patient care from admission to discharge.
• Provide support and guidance to colleagues internally and externally in a professional manner.
• Work closely with the ward manager and all relevant staff.

Skills

Communication skills

Interpersonal skills

Literacy and numeracy

Organisational skills

IT skills

Education

General education

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

The Ward Clerk position is based on the wards at Horton General Hospital, part of Oxford University Hospitals NHS Foundation Trust. The role provides confidential administrative and clerical support to the ward team, ensuring systems are up to date to support patient care from admission to discharge.

Successful candidates will have experience handling difficult situations, excellent communication skills, and strong IT literacy with MS Word, Excel, Outlook and PowerPoint.