Ward Clerk

The Methodist Church in Britain; Oxford; On-site; GBP 21,000 - 24,000; Full time

Job summary

The Ward Clerk position is based on the wards at Horton General Hospital, part of Oxford University Hospitals NHS Foundation Trust. The role provides confidential administrative and clerical support to the ward team, ensuring systems are up to date to support patient care from admission to discharge.

Successful candidates will have experience handling difficult situations, excellent communication skills, and strong IT literacy with MS Word, Excel, Outlook and PowerPoint.

Qualifications

• Good general education.
• Experience in dealing with difficult and challenging situations.
• Developing and implementing admin systems.
• Previous secretarial and admin experience.
• Excellent interpersonal and communication skills, dealing sensitively and confidentially with a diverse range of people.

Responsibilities

• Provide confidential administrative and clerical support to the ward team, to departmental and Trust standards.
• Keep the ward organised and ensure systems and processes are up to date to support patient care from admission to discharge.
• Provide support and guidance to colleagues internally and externally in a professional manner.
• Work closely with the ward manager and all relevant staff.

Skills

Communication skills

Interpersonal skills

Literacy and numeracy

Organisational skills

IT skills

Education

General education

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

The Ward Clerk post sits on the wards at the Horton General Hospital, part of Oxford University Hospitals NHS Foundation Trust. The postholder gives confidential administrative and clerical support to the ward team, keeping systems up to date so patients move smoothly from admission to discharge. The role suits someone who enjoys a challenging, busy setting and works closely with the ward manager and wider staff. Candidates need experience of difficult situations and strong communication skills, and EPR experience would help.

What the job involves

• Provide confidential administrative and clerical support to the ward team, to departmental and Trust standards
• Keep the ward organised and ensure systems and processes are up to date to support patient care from admission to discharge
• Provide support and guidance to colleagues internally and externally in a professional manner
• Work closely with the ward manager and all relevant staff

Qualifications

• Good general education

Experience

• Experience of dealing with difficult and challenging situations
• Developing and implementing admin systems
• Previous secretarial and admin experience

Skills & knowledge

• Excellent interpersonal and communication skills, dealing sensitively and confidentially with a diverse range of people
• Excellent literacy and numeracy
• Good organisational skills
• Good IT skills, including Microsoft Word, Excel, Outlook and PowerPoint or equivalent
• Creating and organising

Nice to have

• Experience of EPR (Electronic Patient Records)
• Experience within the NHS or public sector