Ward Administration Coordinator

NHS Jobs; Walsall; On-site; GBP 21,000 - 27,000; Full time

Job summary

NHS Jobs is seeking a Ward Administrative Assistant to support busy ward operations with accurate data entry, meeting coordination and stakeholder liaison. You will prepare reports, manage paper and electronic records, and co-ordinate appointments and patient-related logistics.

The role requires confidentiality, strong organisational skills and proficiency with MAPs and Carenotes, ensuring timely information flow for clinical and corporate teams.

Qualifications

• Experience in medical/ward administration or similar setting.
• Proficient IT skills with MS Office and patient records systems.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Assist in minute taking, meeting arrangements and timely distribution of documents.
• Process a wide range of correspondence and information via post and email.
• Answer telephone enquiries and provide general ward administration support.
• Prepare monthly reports and maintain ward data for clinical and corporate use.
• Update electronic systems (MAPs, Carenotes) with patient and staff information.
• Coordinate appointments, transport, and ensure stock and supplies are monitored.
• Support with invoicing, purchasing logs, and adherence to financial procedures.
• Maintain filing systems and ensure efficient information flow within the team.

Skills

Organisational skills

Prioritisation

Communication

Data entry accuracy

Education

Relevant business admin qualification or equivalent

Tools

Microsoft Word

Excel

Outlook

MAPs

Carenotes

Job description

NHS Jobs is seeking a Ward Administrative Assistant to support busy ward operations with accurate data entry, meeting coordination and stakeholder liaison. You will prepare reports, manage paper and electronic records, and co-ordinate appointments and patient-related logistics.

The role requires confidentiality, strong organisational skills and proficiency with MAPs and Carenotes, ensuring timely information flow for clinical and corporate teams.