Ward Admin & Patient Services Coordinator

HCRG Care Group; Swindon; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Group pension

Discount hub

Earned wage access

Wellbeing resources

Learning and development opportunities

Job summary

HCRG Care Group in Swindon is seeking an Administrator to join our ward team, providing comprehensive administrative support, maintaining patient information systems, coordinating patient transport, and delivering warm, professional reception services.

You'll handle data entry, ensure accurate records, support admissions/discharges, and work with clinical teams to deliver efficient, patient-focused care in a fast-paced environment. The role is full-time (37.5 hours) at SWICC with benefits.

Qualifications

• Administrative experience and strong organisational skills.
• Excellent data entry, keyboard and computer skills.
• Experience handling telephone, email and face-to-face enquiries.
• Ability to maintain accurate records and documentation.
• Professional communication and teamwork.
• GCSE English and Maths (or equivalent) or relevant experience.

Responsibilities

• Administer patient information and ward records.
• Coordinate patient transport and admissions/discharges.
• Provide reception services and support the ward team.
• Deliver high-quality customer service to patients and visitors.

Skills

Administrative experience

Data entry

Multi-channel enquiries

Organisational skills

Record accuracy

Communication skills

Teamwork

Confidentiality

Customer service

GCSE English & Maths

Education

GCSE English & Maths

Job description

HCRG Care Group in Swindon is seeking an Administrator to join our ward team, providing comprehensive administrative support, maintaining patient information systems, coordinating patient transport, and delivering warm, professional reception services.

You'll handle data entry, ensure accurate records, support admissions/discharges, and work with clinical teams to deliver efficient, patient-focused care in a fast-paced environment. The role is full-time (37.5 hours) at SWICC with benefits.