Band 3 Clinical Services Administrator - Swindon

Avon & Wiltshire Mental Health Partnership NHS Trust; Swindon; On-site; GBP 21,000 - 25,000; Full time

Job summary

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking an inpatient administrative team member to support care pathways at Victoria Centre, GWH. You will act as the first point of contact for stakeholders, ensuring accurate records are kept in electronic patient records and other systems.

You will prioritise a varied workload within a busy inpatient team, coordinating meetings, handling calls, typing confidential correspondence, and contributing to multi-disciplinary activities as

Qualifications

• Effective communicator with a wide range of administrative skills.
• Experience with telephone handling, typing patient-related correspondence, and meeting coordination.

Responsibilities

• Handle telephone calls and manage routine and non-routine administrative tasks.
• Record minutes and arrange meetings with stakeholders.
• Accurately input data into systems including Microsoft Office tools and electronic patient records.

Skills

Communication

Administrative skills

Tools

Microsoft Office

Electronic patient records

Job description

Job overview

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

You would be the initial point of contact for stakeholders access to the service, stakeholders include, other professionals, service users, family, and carers. You Will be required to ensure accurate records are added appropriately to the systems we use, including electronic patient records. You will be based within a busy inpatient administrative team primarily at Victoria Centre at GWH within a multi-disciplinary team.

You will be a part of the wider administrative team across the locality/work stream. You would be able to manage your workload with an ability to prioritise work and adapt to the constant changes in workload and capacity.

Main duties of the job

You will be an effective communicator with a wide range of administrative skills.

You will be part of the team managing routine, and non-routine tasks which will include telephone call handling, typing patient related correspondence, arranging of meetings with a wider range of stakeholders and ensuring that minutes are taken accurately, inputting of data accurately onto various systems, including Microsoft office tools, and electronic patient records.