Ward Admin Coordinator

Transformation Unit; Burton upon Trent; Ibrido; GBP 23.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working options

Development opportunities

Staff benefits – EAP, gym discounts,On

Onsite fitness classes

Descrizione del lavoro

University Hospitals of Derby and Burton NHS Foundation Trust requires a Ward Clerk to provide face-to-face and telephone support on Ward 30 QHB, ensuring smooth patient administration and liaison with staff and external services.

The role includes managing patient registration, appointment transport, and documentation such as GP letters while supporting senior clinicians and ward teams. Applicants should have clerical experience and strong communication skills.

Competenze

• Experience in a clerical or reception role.
• Ability to handle multiple tasks with interruptions.
• Good literacy and numeracy skills.

Mansioni

• Register patients on arrival and record demographics and episodes.
• Book transport for outpatients as needed.
• Respond to queries via telephone or in person promptly.
• Complete admin tasks and patient letters, ensure test results logged.
• Ensure daily discharges are updated in the system.
• Provide admin support to Sister/Nurse-in-Charge as required.

Conoscenze

Excellent communication

Numeracy skills

ICT skills

Confidentiality

Multitasking

Formazione

NVQ Level 2 in Customer Service or equivalent

Strumenti

Patient Administration System

Microsoft Office

Descrizione del lavoro

University Hospitals of Derby and Burton NHS Foundation Trust requires a Ward Clerk to provide face-to-face and telephone support on Ward 30 QHB, ensuring smooth patient administration and liaison with staff and external services.

The role includes managing patient registration, appointment transport, and documentation such as GP letters while supporting senior clinicians and ward teams. Applicants should have clerical experience and strong communication skills.