Waking Nights Homeless Support Worker

Codi Group; Bridgend; On-site; GBP 12,000 - 18,000; Part time

Job summary

Codi Group is seeking a part-time permanent Waking Nights Scheme Support Officer for the Kerrigan Project in Bridgend. The role involves night shifts on a rolling rota within a not-for-profit environment that supports individuals with complex needs, including substance misuse and mental ill-health.

You will provide compassionate, client-centered support, conduct health and safety checks, and collaborate with external agencies to help residents gain life skills and independence.

Qualifications

• Full driving licence and access to a vehicle.
• Good knowledge of housing related support and benefit systems.
• Strong organisation, IT and record keeping skills.
• Ability to work in a team and also on an individual basis.
• Ability to handle difficult situations with empathy and professionalism.
• Strong listening skills and communication abilities.

Responsibilities

• Work with residents to make a positive difference in their lives.
• Engage with people using your skills and talents to build rapport.
• Support residents to reach their potential and develop life skills.
• Develop and maintain partnerships with external agencies to support clients.
• Be responsible for Health and Safety checks and other duties as required.
• Be the point of contact for clients needing advice, support, or someone to talk to.

Skills

Driving licence

Record keeping

IT skills

Listening skills

Teamwork

Job description

As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.

One part-time permanent Waking Nights Scheme Support Officer in our project, Kerrigan, in Bridgend. You will be required to work nights on a rolling rota.

The Kerrigan Project provides support and accommodation for 9 people. The project is aimed at people who have complex needs including a combination of substance misuse, offending and mental ill-health.

We provide housing and support to improve mental and emotional health, reduce re-offending, access sustainable housing and maintain independence within the community. The people we work with are also encouraged and supported to develop life skills.

Your night will consist of:

• You will work with people to truly make a difference in their life
• Use your skills and talents to engage with people
• Support people to achieve their potential
• Develop your networking skills by working in partnership with external agencies
• You will be responsible for Health and Safety checks along with other additional duties.
• You will be the point of contact for our clients, whether they need advice, support, guidance, or somebody to talk to at the end of the day.

Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role as this service delivers intensive support around each client’s recovery before focus is put on the housing related support and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, anti-social behaviour and offending behaviour.

Skills and Experience Needed

It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.

• Have knowledge of housing related support and benefit systems
• Have good organisation, IT and record keeping skills
• Can work part of a team and on an individual basis
• Deal with difficult situations
• Have good listening skills

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.