Waking Nights Homeless Support Worker

Tai Pawb; Bridgend; Remote; GBP 12,000 - 18,000; Part time

Job summary

Tai Pawb in Bridgend is seeking a part-time permanent Waking Nights Scheme Support Officer for the Kerrigan Project. You will work nights on a rolling rota to support nine residents with complex needs, including housing-related support and health and safety duties. You will engage residents, assist in developing life skills, liaise with external agencies, and ensure accurate records.

A full driving licence is desirable. This challenging role requires empathy, resilience and teamwork.

Qualifications

• Knowledge of housing-related support and benefits systems.
• Strong organisation, IT and record-keeping skills.
• Ability to work in a team and independently.
• Deal with difficult situations and maintain professionalism.
• Good listening and communication skills.

Responsibilities

• Night shift duties including health and safety checks.
• Act as the point of contact for clients after hours.
• Engage clients to support recovery and independence.
• Develop partnerships with external agencies.
• Maintain accurate records and reports.

Skills

Housing support knowledge

Organisational skills

IT literacy

Active listening

Teamwork

Tools

IT systems

Record keeping software

Job description

One part-time permanent Waking Nights Scheme Support Officer in our project, Kerrigan, in Bridgend. You will be required to work nights on a rolling rota.

The Kerrigan Project provides support and accommodation for 9 people. The project is aimed at people who have complex needs including a combination of substance misuse, offending and mental ill-health.

We provide housing and support to improve mental and emotional health, reduce re-offending, access sustainable housing and maintain independence within the community. The people we work with are also encouraged and supported to develop life skills.

Your night will consist of:

• Use your skills and talents to engage with people
• Support people to achieve their potential
• Develop your networking skills by working in partnership with external agencies
• You will be responsible for Health and Safety checks along with other additional duties.
• You will be the point of contact for our clients, whether they need advice, support, guidance, or somebody to talk to at the end of the day.

Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role as this service delivers intensive support around each client’s recovery before focus is put on the housing related support and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, anti-social behaviour and offending behaviour.

Skills and Experience Needed

It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.

• Have knowledge of housing related support and benefit systems
• Have good organisation, IT and record keeping skills
• Can work part of a team and on an individual basis
• Deal with difficult situations
• Have good listening skills

Full list of duties and can found on the Job description.