Waking Night Support Worker – Young People Housing

One YMCA Group; Hexton; On-site; GBP 20,000 - 29,000; Full time

Job summary

YMCA Chiltern Group is seeking a Young Persons Accommodation Night Worker to support 18–30 year-olds in a hostel setting. This waking night role focuses on safety, wellbeing, and a calm, welcoming environment during the overnight hours.

You’ll respond to incidents, provide practical support, monitor the building, and work with colleagues to help residents address challenges such as homelessness and mental health issues, with hours 8pm–8am on Thursdays, Fridays and Saturdays.

Qualifications

• Experience of working with young people with complex needs.
• Strong interpersonal skills and ability to engage diverse individuals.
• Good organisational abilities and the ability to stay calm under pressure.
• Excellent communication and teamwork.
• Understanding of mental health issues and empathetic approach.

Responsibilities

• Respond to incidents and provide support.
• Monitor security and maintain a safe environment.
• Support residents with challenges and connect them to services.
• Maintain a peaceful, welcoming atmosphere overnight.

Skills

Interpersonal skills

Rapport building

Calm under pressure

Team collaboration

Empathy for mental health

Job description

YMCA Chiltern Group is seeking a Young Persons Accommodation Night Worker to support 18–30 year-olds in a hostel setting. This waking night role focuses on safety, wellbeing, and a calm, welcoming environment during the overnight hours.

You’ll respond to incidents, provide practical support, monitor the building, and work with colleagues to help residents address challenges such as homelessness and mental health issues, with hours 8pm–8am on Thursdays, Fridays and Saturdays.