Youth Housing Night Support Worker

Community Base; Brighton; On-site; GBP 21,000 - 27,000; Full time

Job summary

YMCA DownsLink Group in Brighton is seeking a Housing Night Worker to safeguard young people at Lansworth House and Gareth Stacey House, on a seven‑day rolling rota. You will respond to incidents overnight, monitor safety, support residents, and carry out administrative checks, with shifts including evenings, weekends and bank holidays.

The role involves trauma‑informed care, de‑escalation, and collaborative work with support staff to maintain a calm, supportive environment for young people aged

Qualifications

• Experience in a customer-facing role.
• Understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths-based, compassionate way.
• Confidence in accurate record-keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Responsibilities

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams.
• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.
• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.
• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental support overnight.

Skills

Verbal communication

Written communication

Interpersonal skills

Lone-working

Team collaboration

IT skills (Microsoft 365)

De-escalation

Record-keeping

Safeguarding basics

Tools

Microsoft 365

Job description

YMCA DownsLink Group in Brighton is seeking a Housing Night Worker to safeguard young people at Lansworth House and Gareth Stacey House, on a seven‑day rolling rota. You will respond to incidents overnight, monitor safety, support residents, and carry out administrative checks, with shifts including evenings, weekends and bank holidays.

The role involves trauma‑informed care, de‑escalation, and collaborative work with support staff to maintain a calm, supportive environment for young people aged