Waiting Staff

The Bull Inn; Charlbury; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

50% off food and drink

Digital tip jar with weekly tips

Benefits platform with discounts

Health and wellbeing support

Overnight stay for 1-year anniversary

Financial wellbeing tool access

Employee referral scheme

Staff meals on shift

Career progression and training

Job summary

The Bull Inn in Charlbury is looking for waiting team members to join a vibrant front-of-house team. You will greet guests, assist with menu choices, and coordinate with kitchen and bar staff to ensure a seamless dining experience.

Starting hourly wage is £12.21 with an additional service charge of £3–£6 per hour, potentially earning up to £18 per hour. Perks include staff meals, extensive discounts, weekly tips, wellbeing support, and development opportunities.

Qualifications

• Positive and friendly attitude with a willingness to work with the team.
• Excellent communication and interpersonal skills required.
• Ability to work effectively in a fast-paced environment.
• Passion for delivering exceptional customer service and creating a positive guest experience.

Responsibilities

• Greet guests warmly and help with menu choices and special requests.
• Know the menu well to answer questions and make recommendations.
• Proactively check on guests during their meal to ensure satisfaction.
• Collaborate with kitchen and bar staff to ensure smooth service.

Skills

Positive attitude

Excellent communication

Team player

Customer service

Job description

We're on the lookout for passionate waiting team members to join our team at The Bull, Charlbury.

The Bull in Charlbury is a local pub & restaurant with an amazing private dining room for regular events, a beautiful garden and 10 bedrooms on site a. We serve British food and drinks in the heart of the Cotswolds, collaborating closely with local farmers and producers (even growing our own vegetables for the restaurant at our Market Garden at Breurn Farm, just 15 minutes away).

• Salary - Hourly rate starting from £12.21 + Service charge ranging from £3 - £6 per hour, earn up to £18 per hour

Since opening last summer, our team are super proud to have earned a spot in the Estrella Top 50 Gastropubs 2025 and gained recognition in the Michelin Guide 2025 along with having fantastic feedback from our guests and critics alike. You can find out more here .

If you love hospitality and are seeking an opportunity to thrive in a dynamic environment, we’d love to hear from you.

What's in it for you as Waiting Team Member:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Delicious staff meals on shift.
• Career progression opportunities, on going training to develop yourself personally and professionally.

A snapshot of what you'll be doing Front of House:

• Greet guests warmly and ensure they feel welcome offering assistance with menu choices and special requests.
• Food & drink knowledge, Have a good understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries.
• Proactively check on guests during their meal to ensure guest satisfaction and address any issue that may arise.
• Collaborative teamwork, Work closely with kitchen staff, bar tenders and other team members to ensure an efficient service.

About you, our new Waiting Team Member:

• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

Previous experience in a high-end and high-volume establishment is highly advantageous

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

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