Front of House Team Leader

The Prince of Burford; Fulbrook; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Accommodation

Tips on shift

Food discount 50%

Food discount 75%

Training and development

Employee Assistance Program

Job summary

The Prince of Burford is seeking a Front of House Supervisor to lead our welcoming team across bar and dining experiences. You will deliver exceptional hospitality to guests and support the management team during shifts in our boutique pub and hotel setting.

Join a premium, award-winning operation with great tips, accommodation options, and ongoing training. You’ll help maintain high standards, mentor staff, and ensure smooth service during busy periods in Burford.

Responsibilities

• Supervise front-of-house operations and support management during shifts.
• Deliver amazing bar and dining hospitality to guests and ensure smooth service during busy periods.

Job description

We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.

We are looking for a front of house supervisor to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift.

he Prince Of Burford is a newly refurbished pub and hotel converted from an 18th-century coaching inn, located in beautiful Burford on the north-eastern edge of the Cotswolds.

We have 16 stunning ensuite rooms with dog-friendly and family-friendly options available, offering the ideal base for exploring the Cotswolds AONB, the Oxfordshire countryside and historic Oxford.

On the menu, our focus is locally sourced seasonal dishes and exciting takes on pub classics, with a cracking selection of award-winning Butcombe beer, cocktails and wines behind the bar.

Inside, you’ll find cosy interiors and rustic pub charm with original features throughout, and relaxed dining spaces for both intimate meals and larger gatherings.

We are very dog-friendly and child-friendly, and have a sunny beer garden complete with grassy and decked areas – perfect for al fresco drinking and dining!

If you’re planning a special occasion or event, our private dining room is perfect for all kinds of occasions, from birthday parties to wedding receptions, business meetings and conferences.

Located at the entrance to the Cotswolds, we’re the perfect place to enjoy a weekend break or staycation, and a short distance from attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, Cotswold Water Park, Blenheim Palace, Crocodiles Of The World and Burford Garden Company as well as Cheltenham, Oxford, Cirencester and Bourton-on-the-Water.

What’s in it for you?

• The chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024). You will be working with some of the most talented people in the industry.
• Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
• The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development, giving you independence to drive your pub to success and implement your own ideas – the bigger the better!
• A competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available.
• Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
• We offer additional support and coaching from our operations team and talented managers.
• You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer!
• We will back with you the tools you need to do a great job and have invested significantly in our properties.
• The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
• A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.