Host

the Public House Group; Charlbury; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% off food and drink for up to 4

Service charge paid to staff

Benefits platform discounts

Health and wellbeing support

1-year work anniversary overnight stay

Financial wellbeing platform access

Employee referral scheme

Staff meals on shift

Career progression and training

Job summary

The Bull in Charlbury, part of Public House Group, is seeking a friendly Host to join our pub and restaurant team in the Cotswolds. You will warmly welcome guests, help with seating, and provide attentive service in a busy setting that values local sourcing and community connection.

We offer a competitive hourly rate with a service charge that can boost earnings, plus staff meals, career progression, and wellbeing support.

Qualifications

• Previous experience in hospitality roles is preferred.
• Strong customer service mindset and friendly demeanour.
• Excellent communication and interpersonal skills.

Responsibilities

• Warmly welcome guests as they enter the restaurant and assist with seating.
• Provide excellent customer service by answering questions and noting special requests.
• Maintain a friendly, calm and courteous demeanor in a fast-paced environment.
• Manage waitlists during peak times and keep guests informed of wait times.
• Collaborate with front-of-house team to ensure a smooth dining experience for all guests.

Skills

Hospitality

Customer service

Communication

Teamwork

Job description

We are looking for an enthusiastic and customer focused Host to join our team. The Bull in Charlbury is a local pub & restaurant with an amazing private dining room for regular events, a beautiful garden and 10 bedrooms on site a. We serve British food and drinks in the heart of the Cotswolds, collaborating closely with local farmers and producers (even growing our own vegetables for the restaurant at our Market Garden at Breurn Farm, just 15 minutes away). Since opening last summer, our team are super proud to have earned a spot in the Estrella Top 50 Gastropubs 2025 and gained recognition in the Michelin Guide 2025 along with having fantastic feedback from our guests and critics alike. You can find out more here.

If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we'd love to hear from you!

Salary - up to £13 per hour + service charge ( Earn up to £19 per hour)

What's in it for you as a Host:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platformwith hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support,access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversarywith an overnight stay in the Cotswolds, on us!
• Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Deliciousstaff meals on shift.
• Career progression opportunities, on going training to develop yourself personally and professionally.

What you'll be doing as a Host:

• Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
• Provide excellent customer service by addressing guest inquiries, offering menu information and assisting with special requests.
• Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment.
• Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
• Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.

About you, our new Host:

• Previous experience as a Host or similar role within hospitality.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

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