Waiting on Assistant - Spa

Carden Park Hotel; Chester; On-site; GBP 420,000 - 700,000; Full time

Benefits offered by this job

Share of service charge

Discounted hotel accommodation

Discounted food and drink

Free spa access and treatments

Free staff lunch

Free on-site parking

Access to EAP

Free golf and leisure club membership

Transport mini-bus from Wrexham

Career progression

Funding for qualifications

Discounted outdoor pursuits

Two paid charity days

Job summary

Carden Park Hotel in Chester is seeking an Elements Food and Beverage Assistant to join the Spa team. The role involves 40 hours per week across days, evenings and weekends, with an hourly rate of up to £12.71 and extensive benefits.

You will work in the Elements restaurant, delivering friendly, high-standard service to hotel guests and spa visitors. We welcome those who love food and drink and are passionate about customer service.

Qualifications

• Deliver exceptional and personable guest service.
• Know our menus well to answer questions and take orders.
• Be familiar with the Spa’s offerings and services.
• Provide discreet Front of House support to guests in the spa.

Responsibilities

• Provide guests with exceptional and personable guest service.
• Have thorough knowledge of our menus and guide guests in food and drink orders.
• Be fully conversant with the Spa’s offerings across departments.
• Offer discreet Front of House support during spa usage.

Skills

Guest service

Friendly demeanor

Attentive & professional

Team player

Job description

Waiting on Assistant - SpaCarden Park Hotel Broxton Road, Chester, Cheshire, CH3 9DQ

Role: Elements Food and Beverage Assistant

Hours: 40 hours per week, days, evenings weekends

Hourly Rate: Up to £12.71 per hour plus extensive benefits

Our luxury Spa at Carden are looking for passionate team members to join their Food and Beverage team, working in the Elements restaurant. We have a variety of shifts available that would suit those looking for a full time role. If you’re passionate about providing excellent customer service and have a love for food and drink, then we would love to meet you!

Your Day With Team Carden

• Providing guests with exceptional and personable guest service
• Have thorough knowledge of our menus, with the ability to provide guest’s with information required whilst taking food and drink orders
• Be fully conversant with the Spa’s offering in all departments
• Offer a ‘discreet Front of House’ presence to support guests during their use of the spa

About You

• Passionate about delivering exceptional, personable customer service
• Friendly, approachable and confident with guests
• Genuine interest in food and drink, with a willingness to learn
• Professional, attentive and committed to high standards
• Positive team player with a flexible and adaptable approach

Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.

The Perks of Team Carden

Benefits

Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

• Share of the service charge
• Discounted hotel accommodation for yourself, family and friends
• Discounted food and drink to enjoy in the hotel when not on shift
• Discounted use of our award winning 5* spa, alongside treatments and retail
• Free staff lunch provided
• Free on-site parking
• Access to EAP
• Free Golf and Leisure Club membership, including free use of the gym & swimming pool
• Free regular transport mini-bus from Wrexham
• Progression opportunities for all
• Career development through funded qualifications
• Discounted use of the outdoor pursuits facilities
• Two paid charity days per year