Waiting on Assistant - Spa

Carden Park Hotel Golf Resort & Spa; Chester; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Share of service charge

Discounted hotel accommodation

Discounted food and drink

Free staff lunch

Free on-site parking

Access to EAP

Free Golf and Leisure Club membership

Free regular transport mini-bus from W

Job summary

Carden Park Hotel Golf Resort & Spa is seeking an Elements Food and Beverage Assistant for the Elements restaurant. The role is 40 hours per week, with a mix of days, evenings, and weekends, at an hourly rate up to £12.71 with extensive benefits.

You will deliver personable guest service, learn menus, understand spa offerings, and provide discreet Front of House support to guests during their visit. A vehicle or reliable transport is required due to the rural location.

Qualifications

• Passionate about delivering exceptional, personable customer service.
• Willingness to learn about food and drink and menu offerings.
• Professional, attentive and committed to high standards.

Responsibilities

• Provide guests with exceptional and personable service.
• Maintain thorough knowledge of menus to accurately take orders.
• Be fully conversant with the Spa’s offerings across all departments.
• Offer discreet Front of House support to guests during their spa visit.

Skills

Guest service

Food & beverage knowledge

Team player

Flexible schedule

Job description

Role: Elements Food and Beverage Assistant

Hours: 40 hours per week, days, evenings weekends

Hourly Rate: Up to £12.71 per hour plus extensive benefits

Our luxury Spa at Carden are looking for passionate team members to join their Food and Beverage team, working in the Elements restaurant. We have a variety of shifts available that would suit those looking for a full time role. If you’re passionate about providing excellent customer service and have a love for food and drink, then we would love to meet you!

Your day with Team Carden:

• Providing guests with exceptional and personable guest service
• Have thorough knowledge of our menus, with the ability to provide guest’s with information required whilst taking food and drink orders
• Be fully conversant with the Spa’s offering in all departments
• Offer a ‘discreet Front of House’ presence to support guests during their use of the spa

About you:

• Passionate about delivering exceptional, personable customer service
• Friendly, approachable and confident with guests
• Genuine interest in food and drink, with a willingness to learn
• Professional, attentive and committed to high standards
• Positive team player with a flexible and adaptable approach

Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.

The Perks of Team Carden

Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

• Share of the service charge
• Discounted hotel accommodation for yourself, family and friends
• Discounted food and drink to enjoy in the hotel when not on shift
• Discounted use of our award winning 5* spa, alongside treatments and retail
• Free staff lunch provided
• Free on-site parking
• Access to EAP
• Free Golf and Leisure Club membership, including free use of the gym & swimming pool
• Free regular transport mini-bus from Wrexham
• Progression opportunities for all
• Career development through funded qualifications
• Discounted use of the outdoor pursuits facilities
• Two paid charity days per year