Waiter/ Waitress, Malmaison

Malmaison; Newcastle; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant team at a leading hospitality brand, where you can thrive in a dynamic environment that values customer service and personal growth. As a Waiter/Waitress, you will play a crucial role in delivering exceptional dining experiences while enjoying flexible hours and numerous perks. With opportunities for career advancement and a commitment to sustainability, this position offers more than just a job; it’s a chance to be part of a community dedicated to creating unforgettable memories for guests. Embrace this opportunity to develop your skills and build a rewarding career in hospitality.

Benefits

Discounted staff rates at Malmaison

50% off for friends and family

35% off dining

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral bonuses

Uniform provided

Complimentary stays on anniversaries

Qualifications

• Passion for customer service and eagerness to learn.
• Experience isn't essential but valued.

Responsibilities

• Manage the flow of service and ensure a smooth dining experience.
• Communicate effectively with kitchen and management.

Skills

Customer Service

Communication

Teamwork

Education

Customer Service Training

Job description

Waiter / Waitress, Malmaison

Rate of Pay / Hours: £12.30 per hour / 30 hours per week

Type of contract: Permanent

Location: Malmaison Newcastle

Join us and get paid for doing what you love, enjoy loads of perks and benefits, learn new skills, and build a career with Malmaison.

Role overview: You will be the face of the restaurant, helping to manage the flow of service, communicating with the Kitchen and management to ensure a smooth dining experience for our guests.

Work schedule: We operate 7 days a week, 365 days a year, offering flexible shifts and hours, especially during evenings and weekends. Shift patterns and hours are flexible and can be discussed at interview.

Development opportunities: We offer nationally recognized apprenticeships alongside detailed brand training to help you excel. Experience isn't essential, but a passion for customer service and eagerness to learn are.

Why join us? Be part of a brand that creates unforgettable memories for guests, with opportunities for internal progression into management roles. We work with top food, drink, and service standards.

Additional benefits include:

• Discounted staff rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night
• 50% off best available rate for friends and family
• 35% off dining in our restaurants
• Fully funded apprenticeship programs
• High street discounts, holiday offers, and more
• Cycle to work scheme
• Healthcare Cash Plans
• Referral bonuses up to £1500
• Uniform provided
• Wellness and campaign days promoting health and wellbeing
• Access to Wagestream for real-time wage tracking and early pay
• Complimentary stays on anniversaries with dinner, bed, and breakfast
• Support for charitable causes and employee assistance programs

Our Sustainability Goals:

• 100% renewable electricity, mainly from Wind Farms
• Recycling at least 70% of hotel waste
• Eco-friendly cleaning systems in place
• Volunteer days for sustainable charities

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.