Waiter / Waitress

Harri; Birmingham; Hybrid; GBP 9,000 - 13,000; Full time

Benefits offered by this job

Free meals on duty

Staff discount 50%

Refer a friend

Training academy

Volunteering days

Squadra app

Legal and financial advice

Colleague of the Month

San Carlo Awards

Global opportunities

Pension plan

Job summary

San Carlo is hiring a Waiter/Waitress in Birmingham. Competitive pay based on salary and tips, with excellent staff benefits. You will greet guests, present menus, take orders, and ensure a smooth dining experience.

Join a renowned Italian group offering growth opportunities, training, volunteering days, and pension planning. A proactive, detail‑oriented team player will thrive in this busy service environment.

Qualifications

• Experience in a similar role is required.
• Strong communication skills are essential.
• Meticulous attention to detail and ability to multitask.
• Proactive self-starter with good judgement and initiative.

Responsibilities

• Greet guests and escort to table.
• Present menus and take food & drink orders.
• Make recommendations on food and beverage selections.
• Serve orders promptly and check guest satisfaction.
• Process payments and handle cash/card transactions.
• Assist with setup and clean-up before/after service.
• Clean and reset tables for next guests.
• Coordinate with kitchen and bar staff to ensure timely delivery.

Skills

Experience in role

Excellent communication

Attention to detail

Self-starter

Job description

Fumo Waterlooare hiring a Waiter/ Waitress!

Competitive Industry pay (based on salary & Tronc)

Our story:

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas - Including Kuwait, Bangkok, Dubai, and Miami, with additional restaurant openings planned as San Carlo continues to expand globally.

Colleague Benefits:

• Free Meals on Duty- Delicious, healthy meals, all free
• 50% Staff Discount- For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend- Bring your friends and earn up to £1,000 per person
• Elevate Training Academy- Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days- Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App- Offering you discounts and rewards with thousands of companies worldwide
• Legal and Financial Advice- Free legal and financial advice for you and your family
• Colleague of the Month- Monthly recognition awards where all San Carlo colleagues are celebrated
• San Carlo Awards- Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
• Global Opportunities- The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension- San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow

Key Responsibilities:

• Greeting guests as they arrive at the restaurant and escorting them to their table
• Presenting menus to guests and taking orders for food and drinks
• Making recommendations to guests regarding food and beverage selections
• Serving food and beverages to guests in a timely and efficient manner
• Checking on guests throughout their meal to ensure satisfaction and address any issues
• Processing payment for meals and handling cash and credit card transactions
• Assisting with the setup and clean-up of the restaurant before and after service
• Cleaning and resetting tables for the next guests
• Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time

Required Qualifications & Experience:

• Experience in a similar role
• Excellent communication skills
• Meticulous attention to detail, highly organised and capable of handling multiple tasks
• A proactive self-starter who can work independently with good judgement and minimal direction

Compensation: Competitive salary