Waiter- Arcade Food Hall

Battersea Academy for Skills & Employment (BASE) C.I.C.; Greater London; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Refer a friend bonus

Wage advance facility

Birthday budget

50% off food for you and loved ones

50% off food at JKS restaurants within

Counselling access

Hospitality Action support

Team parties

Job summary

Arcade Tottenham Court Road is seeking an enthusiastic Waiter to join our front-line team. In a buzzing, globally inspired dining destination, you will take orders, serve food and drinks, and recommend menus to guests, delivering memorable experiences.

With a minimum of 2 years in a fast-paced restaurant, you thrive on guest interaction, teamwork, and maintaining high service standards. The role opens opportunities to train juniors, open/close shifts, and collaborate with kitchen and bar teams.

Qualifications

• Minimum 2 years of waiter experience in a similar fast-paced environment.
• Experience in a high-volume restaurant setting.
• Passion for food, service and guest experiences.
• Excellent interpersonal and communication skills; leadership ability.
• Calm, confident and able to multitask under pressure.

Responsibilities

• Open and close the restaurant.
• Assist with development of junior staff.
• Communicate confidently and professionally with guests.
• Deliver a consistent, high-standard service.
• Deliver top-tier hospitality with a positive vibe and smile.
• Take orders, serve food and drinks, and make menu recommendations.
• Maintain smooth operation in a fast-paced environment.
• Work closely with kitchen and bar teams.
• Update cleaning schedules, records and checklists.
• Adhere to Food Safety and Health & Safety practices.
• Cross-train across all areas of the restaurant.

Skills

Waiter experience

High volume dining

Guest interaction

Interpersonal skills

Leadership

Job description

Join Our Front of House Team - Leading From The Front, One Amazing Experience At A Time!

About Arcade:

Arcade is one of UK’s most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture.

About The Role:

We're excited to be looking for an enthusiastic Waiter to join our front-line team at Arcade Tottenham Court Road! With a buzzing atmosphere, globally inspired kitchens, and electrifying service, this is your chance to be part of one of London's most exciting dining destinations.

As an experienced Waiter at Arcade Tottenham Court Road, you love delivering top-notch guest experiences and have a knack for making every service unforgettable. The successful candidate in this role will:

• Be in charge of opening and closing the restaurant
• Assist with the development of junior staff members
• Communicate with guests in a confidently and professionally
• Be responsible for delivering a consistent and high standard service
• Be in your element delivering top-tier hospitality with a positive vibe and great smile
• Take orders, serve food and drinks, and make menu recommendations
• Keep things running smoothly in a fast-paced environment
• Work closely with the kitchen and bar teams
• Maintain & update cleaning schedules, records and checklists
• Adhere to all relevant Food Safety and Health & Safety practices and procedures
• Have the opportunity to be cross trained across all areas of the restaurant!

We'd love to hear from you if you:

• Bring a minimum of 2 years of experience as a Waiter in a similar fast paced environment
• Have worked in a high volume restaurant environment similar to ours
• Have a passion for food, service and great guest experiences (especially for guest interaction)
• Possess excellent interpersonal, communication and leadership skills
• Are an excellent team player with a positive attitude
• Are calm, confident and can multitask under pressure
• Bring a warm and approachable demeanour that naturally connects with guests and colleagues

£14-£15 Per Hour + Variable Tronc
Full time

We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.

Working at Arcade:

Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

At Arcade, we’re more than just a restaurant group... We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.

Benefits of being part of the team:

• Refer a friend bonus
• Internal wage advance facility to instantly access the wages you’ve earned
• A restaurant recognition budget for Birthday goodies and career milestones
• 50% off food in our restaurants for you and your loved ones
• 50% off food in JKS restaurants within Arcade for you and your loved ones
• Access to counselling, remote GP/physio services, legal advice and more through
• Hospitality Action 24 hours a day, 365 days of the year
• Summer and Christmas team parties where we all down tools and have some fun!