Vulnerability Manager

British Transport Police; Birmingham, Leeds; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

28 days annual leave

Maternity leave up to 26 weeks

Blue Light Card access

Pension scheme

Rail season ticket loan

Development opportunities

Apprenticeships fully funded

Job summary

British Transport Police in the United Kingdom is seeking a Vulnerability Manager to lead the Public Protection function in Leeds or Birmingham. You will oversee safeguarding and vulnerability services, guide officers and partner agencies, and drive improvements to protect vulnerable people.

The role requires strategic leadership, multi-agency collaboration, and the ability to handle complex information with sound judgement.

Qualifications

• Experience in safeguarding, public protection or vulnerability.
• Proven experience leading professional teams.
• Experience in multi-agency safeguarding environments.
• Ability to handle complex and sensitive information and make evidence-based decisions under pressure.
• Strong leadership and ability to motivate teams.

Responsibilities

• Lead and manage Vulnerability Unit staff, ensuring effective service delivery, staff wellbeing, professional development and performance management.
• Oversee safeguarding reports and referrals, ensuring statutory obligations are met.
• Provide expert advice and decision-making support to operational policing teams on safeguarding matters.
• Oversee prioritisation and quality assurance of safeguarding submissions.
• Develop safeguarding strategies and interventions to improve outcomes for vulnerable people.
• Promote organisational learning from reviews, audits and investigations.
• Design and deliver training, guidance and awareness initiatives.
• Build relationships with local authorities, health services, Home Office forces and partners.
• Represent BTP at multi-agency meetings and safeguarding forums.
• Maintain oversight of legislation and policy developments.
• Support innovation and workforce capability.

Skills

Leadership

Safeguarding knowledge

Multi-agency collaboration

Analytical thinking

Decision making

Communication skills

Influence others

Team development

Education

A-Level standard

Leadership qualification

Safeguarding legislation knowledge (England/Wales/Scotland)

Data protection knowledge

FOI principles knowledge

Tools

PNC system

PND system

CHS system

SID system

Job description

Salary: £45,050.98 Contract: Permanent Location: Can be based at Birmingham, or Leeds. Type of Working Arrangement: Blended approach of home and office-working is available. Hours: This is full-time role (37 hours per week)

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway’, putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day. Join British Transport Police as a Vulnerability Manager.

An exciting opportunity has arisen for a Vulnerability Manager to join the Public Protection team based in Leeds or Birmingham. As a Vulnerability Manager, you will play a critical leadership role within the Public Protection function, overseeing the delivery of safeguarding and vulnerability services across British Transport Police. You will lead and develop Vulnerability Unit teams, ensuring the organisation fulfils its statutory responsibilities in relation to child safeguarding, adults at risk, domestic abuse, mental health, and suicide prevention. As a subject matter you will influence safeguarding practice at both an operational and strategic level. You will providing guidance to officers, staff and partner agencies while driving continuous improvement, quality assurance and organisational learning. Through effective leadership, partnership working and professional expertise, you will help ensure vulnerable people receive the right support, at the right time, whilst managing organisational risk and driving excellence in public protection.

Key Responsibilities

• Lead, motivate and manage a team of Vulnerability Unit staff, ensuring effective service delivery, staff wellbeing, professional development and performance management.
• Ensure the organisation meets its statutory safeguarding obligations by overseeing the assessment, review and management of vulnerability reports and referrals.
• Provide expert advice and decision-making support to operational policing teams, investigators and senior leaders on safeguarding matters involving children, adults at risk, domestic abuse, mental health and suicide prevention.
• Oversee the prioritisation and quality assurance of public protection submissions, ensuring risks are identified, assessed and managed appropriately.
• Develop safeguarding strategies, processes and interventions to improve outcomes for vulnerable people and manage organisational risk.
• Promote organisational learning arising from reviews, audits, Serious Case Reviews, Coroner's investigations and other internal or external scrutiny processes.
• Design and deliver training, guidance and awareness initiatives to improve safeguarding knowledge and capability across the force.
• Build and maintain effective relationships with key partners including local authorities, health services, Home Office police forces, third sector organizations and rail industry stakeholders.
• Represent BTP at multi-agency meetings, safeguarding forums, case conferences and disclosure panels.
• Maintain oversight of legislative, policy and best practice developments, ensuring relevant changes are communicated and embedded across the organisation.
• Support innovation, cultural change and the continuous development of safeguarding services and future workforce capability.

Essential Skills and Experience

• To be successful in this role, you will have:Experience working within the field of safeguarding, public protection or vulnerability.
• Proven experience managing and developing professional teams.
• Experience working effectively within multi-agency safeguarding environments.
• Experience handling complex and sensitive information whilst making sound, evidence-based decisions under pressure.
• Strong leadership skills with the ability to motivate, support and develop teams dealing with complex and often distressing safeguarding cases.
• Excellent decision-making and professional judgement.
• Ability to confidently challenge and influence others in a constructive manner.
• Good analytical skills, with the ability to interpret data and identify trends, risks and opportunities for improvement.
• Excellent verbal and written communication skills, including the ability to present complex information to a wide range of audiences.
• Ability to build credibility and represent the organisation at senior and multi-agency meetings.
• Strong organisational skills, capable of managing competing priorities and operational demands.

Essential Knowledge and Qualifications

• Educated to A-Level standard (or equivalent) with experience in a public protection-related field.
• Leadership and management qualification, or willingness to work towards one.
• Knowledge of safeguarding legislation and public protection frameworks across England, Wales and Scotland.
• Understanding of data protection legislation and information-sharing principles.
• Knowledge of Freedom of Information principles and requirements.

Desirable Experience and Knowledge

• Qualification in a related profession such as policing, social work, healthcare or education.
• Experience influencing policy, practice and service improvement within a public service environment.
• Knowledge of police information systems such as PNC, PND, CHS or SID.
• Understanding of social care services and safeguarding pathways.
• Knowledge of national voluntary and third-sector organisations supporting vulnerable adults and children.

What we offer

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
• Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Bespoke benefits platform and Blue Light Card access.
• Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
• Interest-free annual rail season ticket loan after 6 months.
• Access to the Transport Benevolent Fund for health, welfare, and financial support.
• Development opportunities, including fully funded apprenticeships.
• Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at [e-mail]. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.

Additional Information

Additional Information: Further information about this vacancy can be found in the attached job description.