Vulnerability Manager- Leeds or Birmingham

British Transport Police; Birmingham, Leeds; Hybrid; GBP 41,000 - 50,000; Full time

Job summary

British Transport Police is seeking a Vulnerability Manager to lead the Public Protection team in Leeds or Birmingham. The role oversees safeguarding services, risk assessment and response to vulnerability referrals across the force, with a focus on children, adults at risk and mental health concerns.

The post offers a permanent, full-time contract (37 hours) with a blended home/office working arrangement, based at either Birmingham or Leeds.

Qualifications

• Experience in safeguarding/public protection.
• Proven leadership of professional teams.
• Ability to manage multi-agency safeguarding environments.
• Experience handling sensitive information and making decisions under pressure.

Responsibilities

• Lead, motivate and manage a team of Vulnerability Unit staff, ensuring effective service delivery.
• Ensure adherence to safeguarding obligations through assessment and management of referrals.
• Provide expert advice to policing teams on safeguarding matters.
• Oversee prioritisation and QA of public protection submissions.

Skills

Leadership

Vulnerability

Public Protection

Team Management

Decision Making

Communication

Multi-agency Working

Safeguarding

Policy Knowledge

Data Handling

Education

A-Level or equivalent experience in public protection

Leadership/management qualification

Knowledge of safeguarding legislation & frameworks

Data protection & information-sharing knowledge

Job description

Grade: B002

Salary: £45,050.98

Contract: Permanent

Location: Can be based at Birmingham, or Leeds.

Type of Working Arrangement: Blended approach of home and office-working is available

Hours: This is full-time role (37 hours per week)

Join British Transport Police as a Vulnerability Manager.

An exciting opportunity has arisen for a Vulnerability Manager to join the Public Protection team based in Leeds or Birmingham. As a Vulnerability Manager, you will play a critical leadership role within the Public Protection function, overseeing the delivery of safeguarding and vulnerability services across British Transport Police.

Key Responsibilities

• Lead, motivate and manage a team of Vulnerability Unit staff, ensuring effective service delivery, staff wellbeing, professional development and performance management.
• Ensure the organisation meets its statutory safeguarding obligations by overseeing the assessment, review and management of vulnerability reports and referrals.
• Provide expert advice and decision-making support to operational policing teams, investigators and senior leaders on safeguarding matters involving children, adults at risk, domestic abuse, mental health and suicide prevention.
• Oversee the prioritisation and quality assurance of public protection submissions, ensuring risks are identified, assessed and managed appropriately.
• Develop safeguarding strategies, processes and interventions to improve outcomes for vulnerable people and manage organisational risk.
• Promote organisational learning arising from reviews, audits, Serious Case Reviews, Coroner's investigations and other internal or external scrutiny processes.
• Design and deliver training, guidance and awareness initiatives to improve safeguarding knowledge and capability across the force.
• Build and maintain effective relationships with key partners including local authorities, health services, Home Office police forces, third sector organisations and rail industry stakeholders.
• Represent BTP at multi-agency meetings, safeguarding forums, case conferences and disclosure panels.
• Maintain oversight of legislative, policy and best practice developments, ensuring relevant changes are communicated and embedded across the organisation.
• Support innovation, cultural change and the continuous development of safeguarding services and future workforce capability.

Essential Skills and Experience

• Experience working within the field of safeguarding, public protection or vulnerability.
• Proven experience managing and developing professional teams.
• Experience working effectively within multi-agency safeguarding environments.
• Experience handling complex and sensitive information whilst making sound, evidence-based decisions under pressure.
• Strong leadership skills with the ability to motivate, support and develop teams dealing with complex and often distressing safeguarding cases.
• Excellent decision-making and professional judgement.
• Ability to confidently challenge and influence others in a constructive manner.
• Good analytical skills, with the ability to interpret data and identify trends, risks and opportunities for improvement.
• Excellent verbal and written communication skills, including the ability to present complex information to a wide range of audiences.
• Ability to build credibility and represent the organisation at senior and multi-agency meetings.
• Strong organisational skills, capable of managing competing priorities and operational demands.

Essential Knowledge and Qualifications

• Educated to A-Level standard (or equivalent) with experience in a public protection‑related field.
• Leadership and management qualification, or willingness to work towards one.
• Knowledge of safeguarding legislation and public protection frameworks across England, Wales and Scotland.
• Understanding of data protection legislation and information‑sharing principles.
• Knowledge of Freedom of Information principles and requirements.

Desirable Experience and Knowledge

• Qualification in a related profession such as policing, social work, healthcare or education.
• Experience influencing policy, practice and service improvement within a public service environment.
• Knowledge of police information systems such as PNC, PND, CHS or SID.
• Understanding of social care services and safeguarding pathways.
• Knowledge of national voluntary and third-sector organisations supporting vulnerable adults and children.

For further information regarding the role please see the attached role profile.

Inclusion & Diversity

At BTP, we are committed to fostering an inclusive workplace where everyone feels valued. We believe diversity drives innovation and better decision‑making. Our roles are open to everyone, and we encourage applications from underrepresented groups, including Black, Asian, and minority ethnic candidates, women, LGBTQI+ individuals, people with disabilities, and those who are neurodiverse. As part of our commitment we operate a 'Disability Confident Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme.

For further information on Pensions, and employee Reward & Benefits please click on the links.