VSAT Field Service Representative - Americas

Global Satcoms; United Kingdom; Remote; Confidential; Full time

Job summary

Join a forward-thinking company as a VSAT Field Service Representative, where you'll provide onsite technical support for maritime connectivity solutions. This role involves installing and troubleshooting advanced communication systems, interpreting technical documents, and ensuring optimal performance of satellite earth stations. Enjoy the flexibility of remote work while being part of a dynamic team dedicated to delivering top-tier solutions worldwide. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.

Benefits

Remote working days

Access to Global Satcoms Academy

Competitive pay based on tasks and daily rate

Qualifications

• Experience with VSAT platforms and troubleshooting maritime systems.
• Required certifications for offshore work and technical skills.

Responsibilities

• Install, configure, and troubleshoot satellite communication equipment.
• Complete maintenance reports and ensure compliance with HSE standards.

Skills

Troubleshooting RF and IP components

Technical drawing interpretation

Communication equipment installation

Spectrum analyzer usage

Multimeter operation

Education

Certifications for offshore traveling

Tools

Spectrum analyzers

Multimeters

Data testers

Hand tools

Job description

The VSAT Field Service Representative (Consultant or Call-out Engineer) is responsible for providing onsite technical support to our projects via the installations, repair, and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at our customer locations operating in the countries around the region.

Tasks

• Installation, configuration, testing, and troubleshooting communication equipment including satellite modems, transceivers, BUCs, LNBs, Fixed and Stabilised antennas (SeaTel, Kingsat, Sailor, KNS, KVH, Orbit, Intellian), and out-of-band management.
• Interpret technical drawings, service orders, circuit diagrams, part lists, and schematics to effectively understand and troubleshoot customer issues.
• Understand and manipulate test equipment and tools required to diagnose VSAT systems including but not limited to spectrum analyzers, multimeters, data testers, hand tools, etc.
• Complete detailed written corrective maintenance, site survey, and preventative maintenance reports that are clear and grammatically correct in English upon completion of service activity.
• Troubleshoot RF and IP components of maritime VSAT/ESV systems using specialized software and test equipment.
• Interpret troubleshooting results and determine the best course of action to restore operability in the least time possible and most cost-effective manner.
• Analyze the results of corrective actions to ensure systems, components, and services are working satisfactorily.
• Maintain the proper up-to-date documents in order to travel on short notice.
• Meet all HSE requirements and certifications to perform job duties.
• Other duties as assigned.

Requirements

• Possess all required certifications for offshore traveling as needed.
• Experience working on VSAT platforms, iDirect, Comtech, Newtec, etc.
• Experience installing and troubleshooting both fixed and maritime VSAT/ESV systems (knowledge of Cobham and Intellian products preferred).
• The English language is required, and any other local languages are a plus.
• Have access to a spectrum analyzer and test equipment as needed.

Benefits

Remote and flexible working days (Call Out).

Have access to the Global Satcoms Academy.

Very good pay (Task based and daily rate).

Join Global Satcoms and be part of a team delivering top-tier maritime connectivity solutions worldwide. If you're an experienced Maritime VSAT Field Engineer looking for a flexible, remote opportunity, we'd love to hear from you!

Apply now via LinkedIn or through our company website.