VSAT Field Service Representative - Americas

Global Satcoms; United Kingdom; Remote; GBP 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a VSAT Field Service Representative to join their team. This role involves providing technical support for the installation, repair, and maintenance of satellite communication systems in maritime environments. The ideal candidate will have experience with VSAT platforms, strong troubleshooting skills, and the ability to work flexibly in remote locations. You'll be part of a dynamic team dedicated to delivering top-tier connectivity solutions worldwide. If you're looking for a part-time opportunity that offers flexibility and the chance to work on cutting-edge technology, this is the perfect role for you.

Benefits

Remote Working

Flexible Working Days

Access to Global Satcoms Academy

Task-Based Pay

Daily Rate Pay

Qualifications

• Experience with VSAT platforms and troubleshooting maritime systems.
• Ability to interpret technical drawings and service orders.

Responsibilities

• Provide onsite technical support for installations and repairs.
• Complete detailed maintenance reports after service activities.

Skills

Technical Support

Troubleshooting

Installation of Communication Equipment

RF and IP Systems Knowledge

Technical Documentation

Spectrum Analyzers

Education

Certifications for Offshore Traveling

Tools

Spectrum Analyzers

Multimeters

Data Testers

Hand Tools

Job description

VSAT Field Service Representative - Americas

Join to apply for the VSAT Field Service Representative - Americas role at Global Satcoms

The VSAT Field Service Representative (Consultant or Call-out Engineer) is responsible for providing onsite technical support to our projects via the installations, repair, and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at our customer locations operating in the countries around the region.

Tasks

• Installation, configuration, testing, and troubleshooting communication equipment including satellite modems, transceivers, BUC’s, LNB’s, Fixed and Stabilised antennas (SeaTel, Kingsat, Sailor, KNS, KVH, Orbit, Intellian), and out-of-band management.
• Interpret technical drawings, service orders, circuit diagrams, part lists, and schematics to effectively understand and troubleshoot customer issues.
• Understand/Manipulate test equipment and tools required to diagnose VSAT systems including but not limited to; spectrum analyzers, multimeters, data testers, hand tools, etc.
• Complete detailed written corrective maintenance, site survey, and preventative maintenance reports that are clear and grammatically correct in English upon completion of service activity.
• Troubleshoot RF and IP components of maritime VSAT/ESV systems using specialized software and test equipment.
• Interpret troubleshooting results and determine the best course of action to restore operability in the least time possible and most cost-effective manner.
• Analyze the results of corrective actions to ensure systems, components and services are working satisfactorily.
• Maintain the proper up-to-date documents in order to travel on short notice.
• Meet all HSE requirements and certifications to perform job duties.
• Other duties as assigned.

Requirements

• Possess all required certifications for Offshore traveling as needed.
• Experience working on VSAT platforms, iDirect, Comtech, Newtec, etc.
• Experience installing and troubleshooting both fixed and maritime VSAT/ESV systems (knowledge of Cobham and Intellian products preferred).
• The English language is required, and any other local languages are a plus.
• Have access to a Spectrum Analyser and Test Equipment as needed.

Benefits

Remote and flexible working days (Call Out).

Have access to the Global Satcoms Academy.

Very good pay (Task based and Daily rate).

Join Global Satcoms and be part of a team delivering top-tier maritime connectivity solutions worldwide. If you're an experienced Maritime VSAT Field Engineer looking for a flexible, remote opportunity, we'd love to hear from you!

Apply now via LinkedIn or through our company website.

Seniority level

• Associate

Employment type

• Part-time

Job function

• Customer Service
• Telecommunications