VP of Omni-Channel Operations - UK/Remote

DHL Supply Chain; Milton Keynes; Remote; Confidential; Full time

Benefits offered by this job

Car allowance or company lease car

Enhanced pension contribution

Private health care

Share plan options

GP service

Employee support services

Discounts

Job summary

DHL Supply Chain in the United Kingdom is seeking a Vice President of Operations for Omni Channel Retail to lead the strategic direction and operational performance across e-commerce, store replenishment and returns. This executive role requires balancing customer expectations with scalable, sustainable growth across a diverse customer operations network.

You will drive operational excellence, harness data and technology, and partner with customers, commercial teams and operations leaders to

Responsibilities

• Build and lead high-performing teams to deliver objectives across people, finance, customers and operations.
• Run safe, world-class operations with a continuous improvement agenda to delight customers.
• Develop commercial strategies and identify risks and opportunities to accelerate growth.
• Extend relationships with existing customers through new products and services, with Business Development support.
• Monitor industry trends and drive change with innovative solutions.
• Embed DHL values and collaborate across functions to maximize impact.

Job description

DHL Supply Chain in the United Kingdom is seeking a Vice President of Operations for Omni Channel Retail to lead the strategic direction and operational performance across e-commerce, store replenishment and returns. This executive role requires balancing customer expectations with scalable, sustainable growth across a diverse customer operations network.

You will drive operational excellence, harness data and technology, and partner with customers, commercial teams and operations leaders to