VP, Investor Services & Settlements Leader

BNY; Manchester; On-site; GBP 120,000 - 160,000; Full time

Job summary

BNY in Manchester, UK, is seeking a Vice President to lead the Transfer Agency team. The role focuses on settlements and reconciliations, driving process improvements and ensuring regulatory compliance within a strong control framework.

You will mentor a high-performing team, develop strategic plans, and collaborate across functions to deliver client-centric services and operational excellence.

Qualifications

• Bachelor’s degree or equivalent required; graduate degree preferred.
• Typically 5–10 years of experience in investor services operations or transaction processing with leadership exposure.
• Knowledge of CASS around CASS 6, 7 and 9 would be desirable.
• Strong leadership, communication and collaboration skills across levels.

Responsibilities

• Lead and manage investor services operations within settlements and reconciliations.
• Develop and implement strategic plans to enhance operational efficiency and service delivery.
• Collaborate with cross-functional teams to drive process improvements and innovation.
• Ensure regulatory compliance and maintain a robust control framework.
• Provide leadership and mentorship to a team, supporting career growth.
• Analyze operational metrics and report findings to senior management.

Skills

Leadership

Team management

Analytical thinking

Regulatory awareness

Education

Bachelor’s degree

Job description

BNY in Manchester, UK, is seeking a Vice President to lead the Transfer Agency team. The role focuses on settlements and reconciliations, driving process improvements and ensuring regulatory compliance within a strong control framework.

You will mentor a high-performing team, develop strategic plans, and collaborate across functions to deliver client-centric services and operational excellence.