Voids Operations Supervisor – Housing Maintenance

Axis CLC Group; King's Lynn and West Norfolk; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Company van

Fuel card

25 days leave

Long-service awards

Perkbox discounts

Volunteer day

Training & progression

Inclusive culture

Job summary

Axis CLC Group is seeking a proactive Voids Supervisor to cover Essex, Norfolk and Suffolk. You will oversee day-to-day voids delivery, manage subcontractors on site, and ensure repairs and improvements are completed safely, on time, and to a high quality, in line with client expectations and contract KPIs.

You’ll coordinate with operatives, admin teams and housing officers, conduct inspections, and maintain accurate paperwork while supporting safe working practices and continuous improvement

Qualifications

• Previous experience supervising operatives on a maintenance or voids contract.
• Strong trade background and understanding of repairs and refurbishment processes.
• Good working knowledge of Schedule of Rates (SOR).
• CSCS card and a full UK driving licence.
• IT literate with the ability to complete reports, inspections and digital records.
• Clear communication skills, with the ability to manage performance and build positive working relationships.
• Clean DBS (or able to obtain one).

Responsibilities

• Oversee the daily delivery of voids works, ensuring operatives work productively and to required specifications.
• Carry out pre- and post-inspections, scope void properties, and raise accurate orders for approval.
• Coordinate subcontractors and suppliers, ensuring all works are delivered to quality, time and compliance standards.
• Liaise closely with housing officers, client teams and residents to resolve queries professionally and promptly.
• Monitor progress on site, ensuring all works meet contract KPIs and client expectations.
• Complete and review paperwork, including risk assessments, method statements, tool-box talks and compliance documentation.
• Support safe working practices through regular site checks, scaffold and work-in-progress inspections, and adherence to H&S requirements.
• Assist with scheduling and planning appointments in collaboration with supervisors, planners and admin teams.
• Mentor apprentices and support colleagues, encouraging a positive team culture and continuous improvement.
• Maintain site standards—ensuring all working areas are tidy, safe and compliant.
• Prepare reports and documentation in line with company procedures, meeting required deadlines.

Skills

People management

Trade knowledge

Schedule of Rates

IT literacy

Communication

Education

CSCS card

Full UK driving licence

Tools

MS Office

Digital records systems

Job description

Axis CLC Group is seeking a proactive Voids Supervisor to cover Essex, Norfolk and Suffolk. You will oversee day-to-day voids delivery, manage subcontractors on site, and ensure repairs and improvements are completed safely, on time, and to a high quality, in line with client expectations and contract KPIs.

You’ll coordinate with operatives, admin teams and housing officers, conduct inspections, and maintain accurate paperwork while supporting safe working practices and continuous improvement