Void Supervisor - Social Housing Maintenance Lead

MD Group; Eastbourne; Hybrid; GBP 38,000 - 46,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Van & Fuel Card

Pension

Length of service bonuses

Job summary

The MD Group is seeking an experienced Void Supervisor to lead operations from the Eastbourne office. You will oversee contracts and delivery within budget, while maintaining strong client relationships and ensuring high service standards.

Responsibilities include supervising field teams, managing supply chain activities, and ensuring compliance with health and safety, CDM, and MD policies. Office-based role with on-site execution in Eastbourne area.

Qualifications

• City & Guilds/NVQ in a relevant trade or supervisory role.
• Experience leading a team and managing field operations.
• IT literacy and ability to use standard software.
• Strong knowledge of responsive repairs and voids.
• Understanding of social housing and customer service expectations.
• Ability to maximise productivity and measure improvement.
• Experience delivering Toolbox Talks and team communications.
• Clear written and verbal presentation skills.
• Solid knowledge of health & safety legislation.
• Ability to write risk assessments and method statements.
• Awareness and application of CDM principles.
• Experience handling KPI metrics for MD and clients.
• SSSTS, first aid, scaffold awareness and asbestos awareness.
• CSCS supervision experience.

Responsibilities

• Supervise contract area within budgets, objectives and targets.
• Maintain high levels of customer service and operational performance.
• Ensure compliance with H&S and MD procedures.
• Manage direct teams and supply chain resources.
• Foster strong relationships with clients and operations teams.
• Deliver quality work on time and within budget.
• Collaborate with regional teams to share best practices.
• Ensure site activities meet right-first-time standards.

Skills

Team leadership

IT literacy

Voids & repairs

Social Housing knowledge

Productivity measurement

Toolbox Talks

Written & oral communication

Health & Safety

Risk Assessments

CDM compliance

KPI drivers

SSSTS

First aid

Scaffold awareness

Asbestos awareness

CSCS supervisor

Education

City & Guilds/NVQ

Tools

Driving Licence

Job description

The MD Group is seeking an experienced Void Supervisor to lead operations from the Eastbourne office. You will oversee contracts and delivery within budget, while maintaining strong client relationships and ensuring high service standards.

Responsibilities include supervising field teams, managing supply chain activities, and ensuring compliance with health and safety, CDM, and MD policies. Office-based role with on-site execution in Eastbourne area.