Voids Supervisor

Axis CLC Group; King's Lynn and West Norfolk; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Company van

Fuel card

25 days leave

Long-service awards

Perkbox discounts

Volunteer day

Training & progression

Inclusive culture

Job summary

Axis CLC Group is seeking a proactive Voids Supervisor to cover Essex, Norfolk and Suffolk. You will oversee day-to-day voids delivery, manage subcontractors on site, and ensure repairs and improvements are completed safely, on time, and to a high quality, in line with client expectations and contract KPIs.

You’ll coordinate with operatives, admin teams and housing officers, conduct inspections, and maintain accurate paperwork while supporting safe working practices and continuous improvement

Qualifications

• Previous experience supervising operatives on a maintenance or voids contract.
• Strong trade background and understanding of repairs and refurbishment processes.
• Good working knowledge of Schedule of Rates (SOR).
• CSCS card and a full UK driving licence.
• IT literate with the ability to complete reports, inspections and digital records.
• Clear communication skills, with the ability to manage performance and build positive working relationships.
• Clean DBS (or able to obtain one).

Responsibilities

• Oversee the daily delivery of voids works, ensuring operatives work productively and to required specifications.
• Carry out pre- and post-inspections, scope void properties, and raise accurate orders for approval.
• Coordinate subcontractors and suppliers, ensuring all works are delivered to quality, time and compliance standards.
• Liaise closely with housing officers, client teams and residents to resolve queries professionally and promptly.
• Monitor progress on site, ensuring all works meet contract KPIs and client expectations.
• Complete and review paperwork, including risk assessments, method statements, tool-box talks and compliance documentation.
• Support safe working practices through regular site checks, scaffold and work-in-progress inspections, and adherence to H&S requirements.
• Assist with scheduling and planning appointments in collaboration with supervisors, planners and admin teams.
• Mentor apprentices and support colleagues, encouraging a positive team culture and continuous improvement.
• Maintain site standards—ensuring all working areas are tidy, safe and compliant.
• Prepare reports and documentation in line with company procedures, meeting required deadlines.

Skills

People management

Trade knowledge

Schedule of Rates

IT literacy

Communication

Education

CSCS card

Full UK driving licence

Tools

MS Office

Digital records systems

Job description

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported.

The Role

We’re looking for a proactive and organisedVoids Supervisorto cover Essex, Norfolk and Suffolk. The role is to oversee the day-to-day delivery of our voids programme. You’ll manage subcontractors on site, ensuring repairs and improvements are completed efficiently, safely and to a high-quality standard, in line with client expectations and contract KPIs.

You’ll be the key link between operatives, admin teams, client representatives and housing officers—coordinating works, carrying out inspections, and resolving issues to keep the programme running smoothly.

Key Responsibilities

• Oversee the daily delivery of voids works, ensuring operatives work productively and to required specifications.
• Carry out pre- and post-inspections, scope void properties, and raise accurate orders for approval.
• Coordinate subcontractors and suppliers, ensuring all works are delivered to quality, time and compliance standards.
• Liaise closely with housing officers, client teams and residents to resolve queries professionally and promptly.
• Monitor progress on site, ensuring all works meet contract KPIs and client expectations.
• Complete and review paperwork, including risk assessments, method statements, tool-box talks and compliance documentation.
• Support safe working practices through regular site checks, scaffold and work-in-progress inspections, and adherence to H&S requirements.
• Assist with scheduling and planning appointments in collaboration with supervisors, planners and admin teams.
• Mentor apprentices and support colleagues, encouraging a positive team culture and continuous improvement.
• Maintain site standards—ensuring all working areas are tidy, safe and compliant.
• Prepare reports and documentation in line with company procedures, meeting required deadlines.

About You

You’re a confident people manager with strong trade knowledge and experience supervising maintenance or voids works. You can spot issues quickly, make sound decisions, and keep multiple jobs moving at pace while maintaining high standards.

You communicate clearly, care about resident experience, and take pride in delivering safe, compliant, high-quality homes.

Requirements

• Previous experience supervising operatives on a maintenance or voids contract.
• Strong trade background and understanding of repairs and refurbishment processes.
• Good working knowledge of Schedule of Rates (SOR).
• CSCS card and a full UK driving licence.
• IT literate with the ability to complete reports, inspections and digital records.
• Clear communication skills, with the ability to manage performance and build positive working relationships.
• Strong problem-solving ability, attention to detail, and the confidence to prioritise under pressure.
• Clean DBS (or able to obtain one).

Benefits

• Up to £45,000 based upon experience
• Company Van + Fuel Card
• 25 days’ annual leave + bank holidays
• Long-service awards at key milestones
• Perkbox – discounts on cinema, coffee, travel, wellbeing and more
• 1 paid volunteer day per year
• Ongoing training, development and progression opportunities—Axis promotes from within
• Supportive, inclusive and team-focused culture

Why Axis CLC?

Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare,defenceand commercial property.You’llbe joining a team that values reliability, quality and social impact,offering long-term stability, meaningfulworkand genuine opportunities to grow and progress in your career.

Our Commitment to Inclusion

Many faces, one Axis CLC.We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.