Visitor Experience Host – Arcade & Museum

National Museums; Manchester; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

27 days annual leave

Healthcare cash plan

Wellbeing support

Job summary

National Museums in Manchester is seeking a Visitor Experience Assistant to support the Power UP gallery, a vibrant, interactive gaming space that brings five decades of entertainment to life. You will greet visitors, answer questions, and help create an enjoyable, safe and inspiring visit.

The role requires weekend availability during non-holiday periods, with more hours (full-time) needed during school holidays.

Qualifications

• Experience in delivering excellent customer service.
• Ability to engage with a diverse range of visitors.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome visitors and provide information about Power UP.
• Respond to enquiries and guide visitors to exhibits and facilities.
• Monitor visitor safety and crowd flow in the gallery.
• Promote museum activities and keep the space welcoming during busy periods.

Skills

Customer service

Visitor engagement

Communication

Reliability

Teamwork

Job description

National Museums in Manchester is seeking a Visitor Experience Assistant to support the Power UP gallery, a vibrant, interactive gaming space that brings five decades of entertainment to life. You will greet visitors, answer questions, and help create an enjoyable, safe and inspiring visit.

The role requires weekend availability during non-holiday periods, with more hours (full-time) needed during school holidays.