Visiting Scheme Manager

Clarion Housing Association; Ashford; On-site; GBP 8,400 - 9,700; Part time

Job summary

Clarion Housing Association is seeking a Visiting Scheme Manager for Stonegate Place in Ashford. The role involves looking after 27 two- and three-bedroom flats and houses within a welcoming community, with lone-working and regional travel as needed.

You will liaise with residents, contractors and the Head Office team, handling maintenance coordination and resident support while maintaining a high standard of customer service.

Qualifications

• Customer-focused with good communication and organisational skills.
• Ability to manage workload independently.
• Basic IT skills including Outlook and Word.

Responsibilities

• Maintain and manage the building and communal areas, organising repairs and maintenance.
• Oversee contractors on annual contracts and supervise cleaning, gardening and window cleaning.
• Lone working with support from the Regional Manager and Head Office.
• Assist residents and address leasehold enquiries and alterations empathetically.
• Travel across the region as required.

Skills

Customer focus

Excellent communication

Tools

Outlook

Word

Job description

Salary: £8,393.85 per annumJob Location: Ashford - Stonegate PlaceHours: 12 hours per weekContract Type: PermanentOperating Company: Grange Property Management

Are you customer focused, confident and logical with excellent communication skills?

Grange Property Management are looking for a Visiting Scheme Manager to look after our properties at Stonegate Place in Ashford. With a 'can do' attitude you'll prioritise and manage your own workload independently.

This is a varied and customer facing role supporting residents in maintaining their well-being and independence. Lone working you'll have support from your Regional Manager and Head Office Team along with a Training and Support Assistant.

Organised and able to work on multiple tasks, you'll have a good understanding of building maintenance as you'll be responsible for the general management of the building including organising repairs and maintenance of communal areas as well as to the structure of the property. You'll also oversee contractors who are on annual contracts and carry out the communal cleaning, gardening and window cleaning.

You'll be an excellent communicator who enjoys working closely with people from all backgrounds, able to develop and nurture good working relationships with residents, contractors and clients.

As the first point of contact for any resident complaints, leasehold enquires or property alterations you'll be able to advise and empathise with the resident age group which is typically 60 plus.

A good standard of IT knowledge and understanding is an important factor within the Scheme Managers role, as you will be required to use applications such as Outlook and Word.

Information on the scheme:

Our friendly scheme at Stonegate Place, Ashford offers 27-two-and-three-bedroom flats and houses in a welcoming community setting.

Closing Date: 18th November 2026

Applicants must be able to travel across the region as required.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

This vacancy may close without notice.