Scheme Manager

Clarion Housing Group; Chichester; On-site; GBP 11,000 - 13,000; Full time

Job summary

Clarion Housing Group is seeking a Scheme Manager for St Richards Lodge in Chichester. The role is 20 hours per week on a permanent basis, focusing on resident wellbeing, independent living and ensuring the smooth operation of the scheme.

You will organise repairs, oversee annual contracts, manage communal cleaning, gardening and window cleaning, and liaise with residents and contractors. IT skills (Outlook and Word) are essential; some regional travel may be required.

Qualifications

• Customer focused, confident and logical with excellent communication skills.
• Ability to manage workload independently.
• Good understanding of building maintenance and repairs.
• Experience in coordinating contractors and overseeing communal areas.
• Strong IT skills including Outlook and Word.

Responsibilities

• Look after the Scheme at St Richards Lodge, including organisation of repairs and maintenance of communal areas.
• Oversee annual maintenance contractors and supervise communal cleaning, gardening and window cleaning.
• Develop and maintain good working relationships with residents, contractors and clients.
• Act as first point of contact for residents with complaints, leasehold enquiries or alterations.
• Travel across the region as required and work with Regional Manager and Head Office team.

Job description

Salary: £11,678.84 per annum Job Location: Chichester - St Richards Lodge Hours: 20 hours per week Contract Type: Permanent Operating Company: Grange Property Management

Are you customer focused, confident and logical with excellent communication skills? Grange Property Management are looking for a Scheme Manager to look after our properties at St Richards Lodge in Chichester. With a ‘can do’ attitude you’ll prioritise and manage your own workload independently. This is a varied and customer facing role supporting residents in maintaining their well‑being and independence.

Lone working you’ll have support from your Regional Manager and Head Office Team along with a Training and Support Assistant.

Organised and able to work on multiple tasks, you’ll have a good understanding of building maintenance as you’ll be responsible for the general management of the building including organising repairs and maintenance of communal areas as well as to the structure of the property. You’ll also oversee contractors who are on annual contracts and carry out the communal cleaning, gardening and window cleaning.

You’ll be an excellent communicator who enjoys working closely with people from all backgrounds, able to develop and nurture good working relationships with residents, contractors and clients.

As the first point of contact for any resident complaints, leasehold enquiries or property alterations you’ll be able to advise and empathise with the resident age group which is typically 60 plus.

A good standard of IT knowledge and understanding is an important factor within the Scheme Managers role, as you will be required to use applications such as Outlook and Word.

The scheme at St Richards Lodge, Chichester offers 43 one-and-two-bedroom flats in a welcoming community setting.

If this sounds like an opportunity for you.

Closing Date: 23rd November 2026

Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

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This vacancy may close without notice.

About Clarion Housing Group

Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.