Visiting Caseworker: Grants & Welfare Advocacy

Care England; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days' annual leave

Birthday off

10% pension

L&D budget

Employee Assistance Programme

Job summary

Care England invites applications for a Visiting Caseworker to support vulnerable applicants, advocate on their behalf, and coordinate grant-based assistance. You will manage a diverse caseload, assess eligibility for welfare and NHS-related support, and liaise with Grants & Services to secure longer-term outcomes.

The role requires flexible, compassionate casework experience with safeguarding awareness. You will conduct home visits or online meetings, develop action plans with timelines, and

Qualifications

• Experience working in charity, not-for-profit, or grant-making settings.
• Strong understanding of welfare benefits and ability to support claims.
• Excellent problem solving, prioritisation, and safeguarding awareness.

Responsibilities

• Receive referrals and assess urgent cases; prioritise weekly.
• Prepare applicant background from CRM and prior support.
• Review eligibility for grant support with Grants & Services team.
• Conduct home visits or online meetings and document findings.
• Advocate on behalf of applicants with external agencies and councils.
• Create individualised action plans with timelines and responsibilities.
• Maintain accurate notes in Salesforce and follow up as required.

Job description

Care England invites applications for a Visiting Caseworker to support vulnerable applicants, advocate on their behalf, and coordinate grant-based assistance. You will manage a diverse caseload, assess eligibility for welfare and NHS-related support, and liaise with Grants & Services to secure longer-term outcomes.

The role requires flexible, compassionate casework experience with safeguarding awareness. You will conduct home visits or online meetings, develop action plans with timelines, and