Welfare Benefits Advisor (Disability Focus) – Field Visits

Cheshire West and Chester; Ellesmere Port; On-site; GBP 24,000 - 32,000; Full time

Job summary

Cheshire West and Chester is seeking an exceptional Welfare Officer on a full-time basis for 18 months to support financial resilience following the Crisis and Resilience Fund initiative. The role focuses on welfare support and guidance for vulnerable residents, prioritising disability benefits and personalised home visits.

Applicants should have a proven track record of welfare benefits advice, with at least 2 years in one-to-one customer advisory roles.

Qualifications

• Experience delivering welfare benefits advice.
• Experience advising customers one-to-one.
• Knowledge of disability benefits advantageous.

Responsibilities

• Provide welfare support, advice and guidance to vulnerable residents.
• Conduct arranged visits to residents to offer welfare guidance.
• Lead benefit take-up activities at local level to maximise income.
• Offer basic advice on housing, budgeting and employment where relevant.
• Travel to residents' homes for face-to-face welfare support.

Skills

Welfare benefits advice

One-to-one customer advice

Disability benefits knowledge

Job description

Cheshire West and Chester is seeking an exceptional Welfare Officer on a full-time basis for 18 months to support financial resilience following the Crisis and Resilience Fund initiative. The role focuses on welfare support and guidance for vulnerable residents, prioritising disability benefits and personalised home visits.

Applicants should have a proven track record of welfare benefits advice, with at least 2 years in one-to-one customer advisory roles.