Care Caseworker - Housing

Civic Recruitment Limited; Esher; Hybrid; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Hybrid Working

Bi-Weekly Pay

5 Month Contract

Job summary

Civic Recruitment Limited is seeking a Care Caseworker (Housing) for a 5-month contract in Esher. The role supports older, disabled and vulnerable residents to stay independent at home, through case management, home adaptations and grant processes.

Working pattern is hybrid (initially office-based, then 1 day in the office and 2 days home working/visits). You will visit homes, liaise with social care teams and contractors, assist with grants and safeguarding.

Qualifications

• Experience in an admin or casework environment.
• Experience supporting elderly, disabled or vulnerable individuals.
• Experience conducting face-to-face interviews with customers.
• Strong customer service and communication skills.
• Good organisational skills and ability to manage priorities.
• Good understanding of safeguarding responsibilities.
• GCSE English and Maths or equivalent.
• Full UK Driving Licence and access to a vehicle.
• Basic DBS clearance.
• Experience in Housing, Care & Repair, or related services.
• Knowledge of Housing Grants and relevant Acts.
• Experience supporting grant applications and housing adaptations.

Responsibilities

• Manage a caseload of home improvement and adaptation cases.
• Conduct home visits and assess customers' housing needs.
• Support clients through Disabled Facilities Grant and other housing grants.
• Assist with grant applications from referral to completion.
• Liaise with Adult Social Care, Occupational Therapists, Contractors, Housing Officers and Voluntary Organisations.
• Monitor progress of adaptation and improvement works.
• Assist with means testing and grant administration.
• Provide housing and grant advice to vulnerable residents.
• Maintain accurate records and update databases.
• Ensure applications comply with legislative and policy requirements.

Skills

Administrative experience

Casework

Face-to-face interviews

Customer service

Organisational skills

Safeguarding awareness

Education

GCSE English & Maths

Full UK Driving Licence

Basic DBS clearance

Job description

Job Description

Care Caseworker (Housing) – 5 Month Contract

Location: High Street, Esher, Surrey, KT10 9SD

Contract: 5 Month Contract

Working Pattern: Hybrid Working

• Office-based for the first few weeks
• Thereafter: 1 day in the office and 2 days working from home and/or conducting home visits

DBS: Basic DBS Required

Driving Licence: Full UK Driving Licence and access to a vehicle required

Care Caseworker (Housing)

An excellent opportunity has arisen for a Care Caseworker to join a Housing Care and Repair team supporting older, disabled, and vulnerable residents to remain living independently in their own homes.

You will manage cases from initial enquiry through to completion, supporting residents with home adaptations, grant applications, and housing improvement solutions.

Key Responsibilities

Manage a caseload of home improvement and adaptation cases.

Conduct home visits and assess customers' housing needs.

Support clients through Disabled Facilities Grant and other housing grant processes.

Assist with grant applications from referral through to completion.

Liaise with:

• Adult Social Care
• Occupational Therapists
• Contractors
• Housing Officers
• Voluntary Organisations

Monitor progress of adaptation and improvement works.

Assist with financial means testing and grant administration.

Provide housing and grant advice to vulnerable residents.

Maintain accurate records and update databases.

Ensure applications comply with legislative and policy requirements.

• Experience working in an administrative or casework environment.
• Experience supporting elderly, disabled, or vulnerable individuals.
• Experience conducting face-to-face interviews with customers.
• Strong customer service and communication skills.
• Good organisational skills and ability to manage competing priorities.
• Good understanding of safeguarding responsibilities.
• GCSE-level education (or equivalent) in English and Maths.
• Full UK Driving Licence and access to a vehicle.
• Basic DBS clearance.
• Experience within Housing, Care & Repair, Home Improvement Agency, or Disabled Facilities Grant services.
• Knowledge of Housing Grants, Construction and Regeneration Act 1996.
• Experience supporting grant applications and housing adaptations.

What's on Offer?

• 5 Month Contract
• 3 Days Per Week
• Hybrid Working
• Bi-Weekly Pay
• Opportunity to support vulnerable residents to live independently.
• Varied role combining casework, home visits, and grant administration.
• Supportive team environment with flexible working arrangements.

Suitable for candidates with experience as a Care Caseworker, Housing Caseworker, Disabled Facilities Grant Officer, Housing Support Officer, Home Improvement Agency Officer, Adaptations Officer, Housing Grants Officer, or Community Support Officer.