VIP Jet Centre Ramp Operator - Ground & VIP Service

London Southend Jet Centre; Southend-on-Sea; On-site; GBP 22,000 - 30,000; Full time

Job summary

London Southend Jet Centre is looking for a hands-on ground handling professional to join our team at Southend Airport. You will work collaboratively to deliver VIP service to discreet clients and support day-to-day Jet Centre operations, ensuring safe, professional customer service for internal and external customers.

In this role you will follow IS-BAH standards, maintain ramp and hangar areas, and mentor new team members while upholding GDPR and security standards in a fast-paced aviation

Qualifications

• Previous ground handling experience, preferably with private jets and general aviation aircraft.
• Experience working with VIPs, celebrities or sports teams.
• Excellent verbal, non-verbal and written communication skills.
• Intermediate proficiency with Microsoft Office programs.

Responsibilities

• Follow standard operating procedures; safe systems of work and ground operations manual; GDPR compliance when handling data.
• Respond to queries from clients, operations, and aircraft operations.
• Follow IS-BAH protocols at all times.
• Maintain all Jet Centre property, including lounge, ramp area, hangar, vehicles and equipment.
• Ensure uniform, PPE and personal hygiene requirements are adhered to when at work.

Skills

Ground handling experience

VIP/ Celebrities experience

Excellent communication

Tools

Microsoft Office

Job description

London Southend Jet Centre is looking for a hands-on ground handling professional to join our team at Southend Airport. You will work collaboratively to deliver VIP service to discreet clients and support day-to-day Jet Centre operations, ensuring safe, professional customer service for internal and external customers.

In this role you will follow IS-BAH standards, maintain ramp and hangar areas, and mentor new team members while upholding GDPR and security standards in a fast-paced aviation