Ramp Agent

PrimeFlight; Mill End; On-site; GBP 18,000 - 26,000; Full time

Job summary

PrimeFlight UK is seeking a dedicated Ground Handling and Operations team member to ensure smooth passenger baggage processing and aircraft turnaround. You will support high performance standards and work closely with colleagues across departments to deliver reliable service.

The role requires a valid UK DBS check, a clean 5-year history, and flexibility for early starts, late finishes, nights, and overtime. Driving licence and ramp experience are desirable assets for this position.

Qualifications

• Must provide a 5-year work history with no gaps.
• Be a UK resident for the last 5 years.
• Ability to acquire a clear DBS certificate.
• Wlexible hours including early starts, late finishes, and night shifts; overtime as required.
• Strong verbal communication skills and ability to read/write instructions.
• Proactive approach to all work and team collaboration.
• Driving licence is essential.
• Ramp experience is desirable.

Responsibilities

• Complete processes in line with CAA and DfT regulations and airline procedures.
• Sort outbound passenger baggage accurately and efficiently.
• Participate in all Aircraft Turnaround processes as directed by Team Leader.
• Operate Ground Service Equipment safely and efficiently.
• Perform regular preventative maintenance in the operations environment (FOD removal, equipment checks).
• Assist with baggage loading/unloading issues and report to Team Leader.
• Work cohesively within the team to improve safety, efficiency, and service quality.
• Collaborate with other departments to ensure high standards of service for customers.

Skills

5-year history

UK residency 5 years

DBS certificate

Flexible hours

Verbal communication

Reading/writing

Proactive mindset

Driving licence

Ramp experience

Job description

At PrimeFlight UK, we take pride in our essential role of keeping flights on schedule and ensuring that passengers, baggage and cargo reach their destinations safely and efficiently. We believe that it’s the small things that matter like details, improvements, and investments that collectively make a difference for our customers, employees, partners, and the world we live in.

If you are passionate about quality service, with a commitment to putting our customers at the center of everything you do, we would love to hear from you. Join our team and be part of a dynamic environment where your skills and dedication are valued and where you can grow and develop your career.

You will be working in the Ground Handling and Operations Team, ensuring consistent delivery of high performance standards in the provision of the smooth, timely and accurate processing of passenger baggage and aircraft turnaround.

Role Responsibilities:

We have plenty of challenge to keep you motivated, and help you to grow. These will be your key responsibilities; you should recognise some of these in relation to your current skills and experience as well as some objectives that you will need training & development to achieve.

• Complete processes and activities, in accordance with both CAA and DfT regulations and Airline(s), Airport(s) and company procedures.

• Perform accurate and efficient sortation of outbound passenger baggage.

• Take active involvement in all Aircraft Turnaround processes (including but not limited to aircraft arrival, baggage/cargo unload, baggage/cargo onload, cargo running, operations of ground services equipment ) as instructed by Team Leader.

• Safe and efficient operation of Ground Service Equipment.

• Regular preventative maintenance within the operational environment (including but not limited to removal of FOD, Ground Service Equipment checks/cleaning).

• Provide assistance and input to any baggage loading/unloading problems with accuracy and efficiency ensuring Team Leaders are advised.

• Work cohesively as part of the team so as to improve co-operation leading to the safety, efficiency and effectiveness of the operation.

• Collaborate closely and work together with other departments to ensure our customers receive a high standard of services

What were looking for?

• Be able, without exception, to provide a 5-year history (with no gaps) including work and none work activities.

• Have been a UK resident for the last 5 years

• Would you be able to acquire a clear DBS certificate?

• Do you have the flexibility to meet business needs, with early starts, late finishes, and night shifts, along with the flexibility to work overtime as required?

• Good verbal communication skills

• Ability to read, write and understand written instruction and information

• Proactive approach to all work requirements and a team centred ethos.

• Driving Licence is essential.

• Previous Ramp Experience is desirable

Your supervisor may ask you to take on additional work outside of this or perhaps additional responsibilities, this will be discussed with you first. We work with integrity and want you to master the role, adopt our way of agile and flexible working and work together to develop your skills and experiences with us.