VIP Guest Host: Warm Welcome & Service Excellence

The Bloomsbury; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Service Charge

Holiday allowance up to 25 days

Free meals on duty

50% dining discount at Doyle Group

Discounted hotel rates

Training for personal development

Cycle to work scheme

Staff discounts

Job summary

The Bloomsbury Hotel in London seeks a friendly Host/Hostess to create an unforgettable guest experience in The Coral Room and Dalloway Terrace. You will welcome guests, assist with reservations, and support the front-of-house team to ensure seamless service.

Join a prestigious hotel known for its elegance and exceptional guest care, with perks like service charge, meals on duty, and staff events. A warm personality and strong communication are essential to succeed in this role.

Qualifications

• A warm, engaging personality and a natural flair for making guests feel welcome.
• Excellent communication skills, face-to-face and over the phone.
• Eye for detail and dedication to guest comfort and satisfaction.
• Ability to manage reservations and greet guests with grace.
• Maintain a smooth, professional flow of service with the front-of-house team.

Responsibilities

• Greet and welcome guests upon arrival, making them feel valued from the moment they step in.
• Assist with reservations and provide guests with information to enhance their experience.
• Work closely with the front-of-house team to ensure a smooth operation.
• Handle guest requests and special needs with professionalism and care.
• Create a warm atmosphere reflecting The Coral Room/Dalloway Terrace’s elegance.

Skills

Customer service

Communication

Guest focus

Reservations handling

Professionalism

Job description

The Bloomsbury Hotel in London seeks a friendly Host/Hostess to create an unforgettable guest experience in The Coral Room and Dalloway Terrace. You will welcome guests, assist with reservations, and support the front-of-house team to ensure seamless service.

Join a prestigious hotel known for its elegance and exceptional guest care, with perks like service charge, meals on duty, and staff events. A warm personality and strong communication are essential to succeed in this role.