Breakfast Host - VIP Guest Experience & Warm Welcome

The Doyle Collection Ltd.; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Service charge

25 days holiday

Free meals on duty

50% dining discount

Job summary

The Bloomsbury Hotel in central London is seeking an attentive guest services host to warmly welcome guests from arrival. You will greet visitors, answer questions, and assist with reservations to ensure a seamless and memorable experience.

Join a team that values hospitality, clear communication, and attention to detail, with perks that reflect the premium setting and ongoing training.

Qualifications

• Warm, engaging personality and welcoming demeanor.
• Excellent communication skills face-to-face and over the phone.
• Eye for detail and dedication to guest comfort.
• Ability to manage reservations and greet guests gracefully.

Responsibilities

• Greet and welcome guests on arrival, making them feel like VIPs.
• Assist with reservations and provide needed information.
• Collaborate with front-of-house to maintain smooth operation.
• Handle guest requests with professionalism.
• Create a warm atmosphere reflecting the hotel's elegance.

Skills

Customer service

Communication

Guest relations

Reservations management

Job description

The Bloomsbury Hotel in central London is seeking an attentive guest services host to warmly welcome guests from arrival. You will greet visitors, answer questions, and assist with reservations to ensure a seamless and memorable experience.

Join a team that values hospitality, clear communication, and attention to detail, with perks that reflect the premium setting and ongoing training.