Breakfast Host - Part-Time

The Doyle Collection Ltd.; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Service charge

25 days holiday

Free meals on duty

50% dining discount

Job summary

The Bloomsbury Hotel in central London is seeking an attentive guest services host to warmly welcome guests from arrival. You will greet visitors, answer questions, and assist with reservations to ensure a seamless and memorable experience.

Join a team that values hospitality, clear communication, and attention to detail, with perks that reflect the premium setting and ongoing training.

Qualifications

• Warm, engaging personality and welcoming demeanor.
• Excellent communication skills face-to-face and over the phone.
• Eye for detail and dedication to guest comfort.
• Ability to manage reservations and greet guests gracefully.

Responsibilities

• Greet and welcome guests on arrival, making them feel like VIPs.
• Assist with reservations and provide needed information.
• Collaborate with front-of-house to maintain smooth operation.
• Handle guest requests with professionalism.
• Create a warm atmosphere reflecting the hotel's elegance.

Skills

Customer service

Communication

Guest relations

Reservations management

Job description

What We’re Looking For:

• A warm, engaging personality with a natural flair for making people feel welcome.
• Excellent communication skills, both face-to-face and over the phone.
• An eye for detail and a dedication to ensuring our guests’ comfort and satisfaction.
• Ability to manage reservations, greet guests with grace, and maintain a smooth, professional flow of service.

What You’ll Do:

• Greet and welcome guests upon arrival, ensuring they feel like VIPs from the moment they step in.
• Assist with reservations, answer any questions, and provide guests with all the information they need to enhance their experience.
• Work closely with the front-of-house team to maintain a smooth, efficient operation.
• Handle guest requests and special needs with professionalism and care.
• Create a warm, inviting atmosphere that reflects the elegance and charm of The Coral Room/Dalloway Terrace.

The Perks of working for The Bloomsbury Hotel:

• Service Charge
• Holiday allowance increasing with length of service up to 25 days
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Life Insurance and Company Pension
• Complimentary uniform and dry cleaning
• One paid volunteering day per year
• Free access to the Employee Assistance Programme
• Hotel Incentives and rewards
• Staff summer parties, Christmas parties and regular team get togethers
• Refer a Friend bonus scheme

The Bloomsbury, London

Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.