VIBE Sales Associate: Customer Experience & Team Support

URBN; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discount (URBN Brands)

Life Leave benefit

Private medical insurance

Job summary

URBN is seeking a store team member at our Liverpool location to deliver a welcoming customer experience and uphold the Urban Outfitters VIBE. You will engage customers, support peers, and contribute to merchandising and display tasks to keep the sale floor attractive and organized.

The role emphasizes teamwork, communication, and adherence to company standards while delivering great service in a fast-paced retail environment.

Qualifications

• Prior retail experience is not mandatory but helpful.
• Awareness of URBN/Urban Outfitters brand and local market appeal is a plus.
• Excellent communication skills are essential for customer service.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Contribute to a vibrant store atmosphere reflecting the VIBE philosophy.
• Support training and development of peers and participate in daily/department meetings.
• Demonstrate proficiency with tills, shipments, and fitting room guidelines.
• Assist in merchandising and display projects to keep floors stocked and appealing.

Skills

Retail experience

Brand awareness

Strong communication

Job description

URBN is seeking a store team member at our Liverpool location to deliver a welcoming customer experience and uphold the Urban Outfitters VIBE. You will engage customers, support peers, and contribute to merchandising and display tasks to keep the sale floor attractive and organized.

The role emphasizes teamwork, communication, and adherence to company standards while delivering great service in a fast-paced retail environment.