Veterinary Receptionist/Administrator

Vet Record Careers; Southampton; On-site; GBP 19,000 - 24,000; Full time

Job summary

A veterinary clinic in Southampton is seeking a friendly and professional individual for a one-year maternity cover receptionist role starting in October. The position involves managing reception duties, supporting a stable team, and providing excellent client care in a fast-paced environment. Full training will be provided to the right candidate, making it an ideal opportunity for those considering a future career in veterinary practice.

Benefits

6.6 weeks annual leave (FTE)

Additional annual leave for your birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Pawsome Benefits — discounts and cashback

Pension scheme

Discounted staff pet care

Qualifications

• Warm, approachable, and professional.
• Able to thrive in a fast-paced environment.
• Full training will be provided.

Responsibilities

• Manage reception duties, including answering phones and welcoming clients.
• Maintain cleanliness in the prep and theatre areas after operations.
• Assist with administrative tasks and general housekeeping.

Skills

Organization

Attention to detail

Compassion

Sense of humor

Job description

Are you ready for a fresh experience and curious about working in a veterinary clinic? If so, this could be the perfect opportunity for you!

Your day to day

We're seeking a friendly and professional individual to join our team for a one-year maternity cover position starting in October. Primarily a receptionist role, it also includes some administrative tasks and general housekeeping—such as maintaining cleanliness in the prep and theatre areas after operations. You'll support the team by managing all reception duties, from answering phones to welcoming clients, while helping ensure our surgery stays hygienic and well-maintained.

Why join us?

We are a friendly experienced team who strive to give the best patient care to all our clients, but also provide consistent support to each other. We have a loyal client base established over the last 40 years and have gained a respected local reputation. We are invested in each other as much as our animals and pride ourselves on being a stable team with low turnover.

Southampton is a vibrant city with excellent links to the rest of the country by car, train, and air. It is close to the beautiful New Forest and the Solent, offering great opportunities for hiking and water sports if you enjoy outdoor activities.

More About You

This role offers a fantastic insight into the daily workings of a veterinary practice—ideal if you're considering a future career in this field.

This is a customer-facing position. You'll need to be warm, approachable, professional, and able to thrive in a fast-paced environment. Organization, attention to detail, compassion, and a good sense of humor are essential. Don't worry if you're new to this—full training will be provided to the right candidate.

Your shift pattern

This position is full or part-time, working 8-hour shifts 5 days a week, with 1:4 Saturday mornings. You will work either 8 am - 5 pm, 9 am - 6 pm, or 10 am - 7 pm. You will be given roughly a month's notice of your shifts.

Benefits

• 6.6 weeks annual leave (FTE)
• Additional annual leave for your birthday, added to your holiday allowance
• Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
• Cycle to work scheme
• Employee wellbeing initiatives
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits — reward gateway offering discounts and cashback with hundreds of retailers
• Pension scheme
• Discounted staff pet care