Receptionist/Administrator New Milton

Brockenhurst College; New Milton; On-site; GBP 22,000 - 23,000; Part time

Job summary

Brockenhurst College is seeking a reliable Receptionist/Administrator for a part-time, permanent role at their New Milton location. The successful candidate will provide efficient customer service and clerical support within a vibrant educational environment, ensuring the smooth operation of office functions and maintaining high standards of professionalism.

Benefits

25 days leave plus bank holidays

Annual Leave Purchase Scheme

Employee Assistance Programme

On-site Nursery

Free eye care vouchers

Free secure onsite parking

Discounts on shopping and travel

Access to onsite Gym and sports facilities

Qualifications

• Minimum of two years experience in an office environment.
• Competent in using Word, Excel, and Outlook.
• Ability to deal with diverse needs of the public.

Responsibilities

• Provide clerical support for the Adult Learning programme.
• Handle enquiries via telephone, email, and in-person.
• Maintain organization and tidiness of the reception area.

Skills

Customer care

Interpersonal skills

Communication skills

Organisational ability

Computer skills

Education

GCSEs in English and Maths (or equivalent)

Tools

Word

Excel

Outlook

Internet for information retrieval

Job description

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Client:

Location:

New Milton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d4794d7b07ed

Job Views:

22

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Here at Brockenhurst College , we are looking to recruit a Receptionist/Administrator on a part-time, permanent basis, at our Fusee House premises in New Milton . In return, you will receive a competitive salary of £22,071 -£22,429 per annum per annum.
We are a high-achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.

Organisation Brockenhurst College Curriculum/Support Area Adult Learning Contract Type Permanent Employment Basis Term time only, part time hours Contracted working hours 13 Location New Milton Adult Skills Centre Salary £22,071 - £22,429 pro rata Closing date 06/10/2024 Documents

Receptionist/Administrator New Milton

Here at Brockenhurst College , we are looking to recruit a Receptionist/Administrator on a part-time, permanent basis, at our Fusee House premises in New Milton . In return, you will receive a competitive salary of £22,071 -£22,429 per annum per annum.
We are a high-achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.

Organisation Brockenhurst College Curriculum/Support Area Adult Learning Contract Type Permanent Employment Basis Term time only, part time hours Contracted working hours 13 Location New Milton Adult Skills Centre Salary £22,071 - £22,429 pro rata Closing date 06/10/2024 Documents

(Word, 239.5kb)

About the Role:

As our Receptionist/Administrator, you will provide efficient and effective customer service and clerical support for the New Milton Area Adult Learning and Skills programme.

Responsibilities as our Receptionist/Administrator will include:

Deal with telephone, personal and postal enquiries effectively, including direct action or appropriate referrals, replying to requests for course information, both by post and over the counter

Provide high quality customer service to assist students staff and visitors, whether by telephone or in person

Ensure that the Reception and office areas are well stocked with information and kept up to date and tidy.

Provide clerical support for the Centre, including special projects, liaising with and assisting staff, tutors, students, volunteers, outside organisations etc…

Assist with the preparation of notices, posters etc. and the setting up of displays

Assist with the maintenance of students, staff and financial records, including collection and preparation of data for statistical purposes

Assist with the ordering of stationery, refreshment supplies, materials and other equipment, ensuring that adequate stocks are held

Undertake general office duties, to include filing, distribution of incoming and preparation of outgoing mail

Carry out enrolment procedures, including cashier duties

Assist with the Centre inventory of equipment and associated records where equipment is taken off site

Assist with the processing of contracts, registers and quality assurance documents

Assist with the processing, checking and recording of staff salary and travel claims

Attend and assist at training events and staff meetings, as required

Any other such duties, commensurate with the grade of post, which may be reasonably allocated

As our Receptionist/Administrator , you’ll ideally have:

GCSEs in English and Maths (or equivalent)

A minimum of two years experience in an office environment, dealing with the general public

Experience of assisting with a range of different people with diverse needs

Competent computer skills – able to use Word, Excel, Presentation, Outlook and the Internet for information retrieval

Able to demonstrate customer care skills

Telephone and Reception skills

Confident about dealing with challenging people and situations in an appropriate way

Demonstrate the ability to ‘think on your feet’ and show initiative

Excellent interpersonal skills

Excellent communication skills

Organisational ability

Able to work under pressure and prioritise appropriately

Able to demonstrate accuracy in their work

Able to work without supervision

The ability to work well as part of a team

The ability to build a rapport with customers of all kinds

Benefits you will receive:

25 days leave plus bank holidays (pro rata for part time staff)

An option to purchase further leave through our Annual Leave Purchase Scheme

Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College.

On-site Nursery offers childcare at superb rates in and outside of term time

Enrolment into the

Free eye care vouchers

Free secure onsite parking

Access to a range of discounts including shopping, travel and healthcare

Access to onsite Gym, Tennis/Badminton courts, Football pitches (indoor & out)

Weekly staff football

If you feel you are the right candidate for this Receptionist/Administrator role, then please click ‘ apply’ now!

The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK