Administrator/Receptionist

Hartford Care Ltd; Alton; On-site; GBP 18,000 - 23,000; Part time

Job summary

Hartford Care Ltd is seeking an Administrator/Receptionist who is caring and compassionate. This role involves welcoming visitors, handling administrative tasks, and supporting the Home Manager in creating a happy atmosphere. Candidates should be experienced, with strong IT and communication skills, ensuring every interaction is handled with care.

Qualifications

• Compassionate and caring nature required.
• Strong communication and IT skills essential.
• Ability to work independently and as part of a team.

Responsibilities

• Act as first point of contact for visitors.
• Perform general reception and administrative duties.
• Support the Home Manager with various tasks.

Skills

Communication

IT skills

Organisation

Problem solving

Tools

Microsoft Word

Excel

Outlook

Job description

Employment type: 30 hours per week, inclusive of some weekend working

The Role

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values ofCreating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.