Veterinary Receptionist

VC Evidensia UK; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary practice is seeking a friendly Veterinary Receptionist for a full-time role. The ideal candidate will be the first point of contact, ensuring a welcoming environment for clients and their pets. This position offers excellent benefits, a positive work culture, and opportunities for personal and professional development.

Benefits

6.6 Weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Pawsome Benefits for discounts and cashback

Qualifications

• Friendly and approachable demeanor.
• Excellent communication skills.
• Ability to juggle multiple tasks efficiently.

Responsibilities

• Liaising with clients and clinical staff for high customer care.
• Managing appointments and diary.
• Handling payment and end-of-day banking.

Skills

Communication

Compassion

Multitasking

Job description

The Tern Veterinary Group, Newport, Newport, West Midlands

We are hiring for a Veterinary Receptionist to join our team at Tern Vets, Newport.

Here at Tern Vets, we are looking for a friendly and approachable Veterinary Receptionist to join our team in Newport, Shropshire. This is a full-time permanent role working 40 hours per week. The rota will include Saturday morning cover. Part-time applications will be considered.

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

Main responsibilities of the role include but are not limited to;

• Liaising with the clients and the clinical staff to provide a high level of customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Managing cash and end-of-day banking.
• Maintaining a clean and safe space for our clients and their pets.

About us

The successful candidate will be welcomed, well supported where necessary but also given clinical freedom. We are a current, progressive and collaborative practice who strive to keep looking forward.

North Shropshire has the advantage of being rural and beautiful, perfect for dog walking, horse riding, wild water swimming, mountain biking etc. Whilst being within easy access of Birmingham, Manchester and Liverpool.

In addition to a competitive salary, you will benefit from:

• 6.6Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

The Tern Veterinary Group, Newport

Audley Avenue, Newport, Newport, TF10 7BX, United Kingdom