Veterinary Receptionist

Linnaeus Group; Leicester; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a vibrant team as a part-time receptionist at an established veterinary practice in Leicester. This role offers the chance to welcome clients and their pets, manage appointments, and provide essential support to a dedicated team. With a focus on professional growth, the position includes comprehensive training and career progression opportunities. Enjoy a variety of responsibilities in a friendly environment where your contributions will be valued. If you're passionate about animal care and client service, this is a fantastic opportunity to make a difference in the community.

Benefits

Extensive free online CPD program

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced equal family leave

Recruitment referral reward scheme

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program

Qualifications

• Previous experience in a receptionist role is preferable but not required.
• Willingness to grow within the role with funded training opportunities.

Responsibilities

• Manage the practice diary and book appointments.
• Answer client questions via email and telephone.
• Ensure a clean and well-stocked reception area.

Skills

Client communication

Appointment scheduling

Administration

Medication dispensing

Education

High school diploma

Tools

Practice management software

Job description

Job Title: Receptionist

Salary: £11.56 per hour

Location: Park Veterinary Group, Saffron Lane and Glenfield branch

Job Type: Permanent, part-time

Hours: 25 hours per week; Monday 8am - 7pm, Tuesday 8am - 1pm, Thursday 2pm - 7pm, Friday 8am - 1pm, plus 1:6 Saturdays at our Glenfield branch. Bank holidays shared as part of the rota.

We have an exciting opportunity for a part-time receptionist to join the fantastic team at Park Veterinary Group Vets in Leicester.

We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.

This is a busy, varied role so previous experience would be preferable but not required. Ideal applicants will want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.

Roles and responsibilities include, but are not limited to:

• Managing the practice diary; booking in appointments and surgical procedures.
• Answering a range of client questions via email and telephone.
• Pro-active communication between clients and colleagues to ensure the day runs smoothly.
• Dispensing medications.
• Administration duties e.g. scanning paperwork, filling in forms, etc.
• Processing prescription requests.
• Taking payments and discussing finances with clients.
• Promoting offers and services.
• Ensuring that reception is clean and well-stocked.

Full training is provided on all the above.

Benefits

• Extensive free online Linnaeus CPD program.
• Career progression opportunities.
• Staff discount schemes.
• Life Assurance.
• Enhanced sickness pay.
• Enhanced equal family leave.
• Recruitment referral reward scheme.
• E-car salary sacrifice scheme.
• Employer contribution pension scheme.
• Wellness program including:
• Employee assistance program.
• Eyecare voucher scheme.
• Free annual Flu jab.
• Cycle to work scheme.

About us

Park Vet Group is a four-branch practice that offers wide-ranging services for small animals and farm animals across Leicestershire and beyond.

Our Glenfield branch hosts our certificate-led referral service in orthopaedics, soft-tissue surgery, and ophthalmology. Whetstone is home to our farm animal team, offering routine and emergency treatment.

All of our practices are RCVS accredited, meaning we continuously aim to provide a high-quality service to all of our patients and clients.

If you would like to apply for this role, please click Apply at the top of the page. Or, for any questions or information, please contact us.